Intercontinental XiangYang

1. The hotel garden design is unique, the plants are matched to create comfort, the maintenance and management are in place, and the green plants are in good condition. It is equipped with a complete plant science sign, which has both landscape value and science function. 2. The front desk team shows professional service awareness, the doorman service is enthusiastic and standardized, the cleanliness of the guest rooms is maintained, and the linen quality is good. 3. The buffet dinner dishes are well configured, the theme design is attractive, the service team shows a positive attitude, but there is a shortage of manpower. It is recommended to strengthen the service line planning and professional skills training. 4. The variety of buffet breakfast dishes needs to be improved. It is recommended to add Xiangyang traditional breakfast stalls. The most important thing is beef noodles as a regional specialty food, the taste and appearance are really average. 5. The guest room configuration needs to be upgraded, and the existing bedding comfort level meets the standard. It is recommended to add memory foam, latex and other diversified bedding for selection. You can set up a pillow menu service to provide different fillings and softness and hardness options. 6. Because the hotel has a garden design and there are no parent-child activities, we can design and develop parent-child experiences, such as the "Plant Explorer" themed study activities: for example, developing a plant treasure map, setting up an interactive science explanation session, supporting natural hand-made experience courses, and planning a theme garden tour route in combination with the 24 solar terms. Looking forward to a new improvement in the next stay experience.

The first time I went back to Xiangyang, I chose the InterContinental Hotel, and it really didn't disappoint me. The environment is beautiful, with flowers and plants all over the yard, the room is clean, the service is thoughtful, especially the VICKY Xia at the front desk, who was very friendly and smiling all the time. Next time I go back to Xiangyang, I will choose this place first. Coming here will give you a full day of energy. Great 👍🏻