I’ve stayed in hotels for years, and this was an absolute disaster! Paying for this hotel was pure suffering. I stayed for three full days and was woken up by noise from next door two nights in a row, getting absolutely no sleep. The soundproofing in the walls is unbelievably bad; I could hear people talking, walking, and opening/closing doors next door crystal clear. The noise was intermittent throughout the night, lasting until the early morning, making it impossible to get any deep sleep for two whole days. I was groggy and exhausted all day.
As soon as I noticed the problem, I contacted the front desk to report it. The staff's attitude was perfunctory; they never actively came to investigate the source of the noise. They just tried to call the other guests, brushed it off, and told me the guests were drunk and wouldn't listen. Is that supposed to be an explanation for me? They didn't offer any concrete solutions like changing rooms or upgrading, just a few dismissive words of comfort, completely disregarding my need for rest. I kept pressing for a solution, and they finally moved me to another room after 3 AM, but by then, I couldn't sleep anyway!
I paid to stay and rest, not to pull an all-nighter and suffer. The soundproofing is inadequate, and the customer service was passive and unhelpful. The stay was an extremely poor experience and absolutely not worth the price. I will definitely not be returning, and I genuinely do not recommend anyone stay here!
Facilities: So-so
Cleanliness: Average
Environment: Average
Service: Average
In short: You can't be stingy when booking a hotel 🤫 You get what you pay for!
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