Ahn Lan Xinchang

The facilities are complete, the food quality is good, and afternoon tea and drinks are provided. It takes ten minutes to walk from the front door to the Nineteen Peaks Scenic Area, and half an hour to walk from the back door to the Xiayanbei Village Observation Deck, the best spot to watch the sunset. The service is very good, and the staff are warmly greeting us wherever we go, especially the housekeeper Gerry, who is concerned about our itinerary arrangements throughout the trip

Service: The word "service" here is broken down into countless "small happiness", from anticipating needs to proactive care, from standardized processes to personalized temperature, making people go from "checking in" to "returning home". If the full score is 10, I will give 11 points - one more point for the sincerity hidden in the details. The housekeeper Zoey is very considerate and thoughtful. During the stay, she provided considerate service throughout the whole process, and I am especially grateful. Considering the baby's need for feeding and various needs, we upgraded the duplex villa for free and handled early check-in. Facilities: The cloud ladder is the biggest highlight of the hotel. It is more than 100 meters long. You can easily climb to the top of the mountain and walk along the mountain path into the small village on the top of the mountain, experience the fireworks of Xinchang, pass by the tea terraces, and chat with the tea farmers. It is interesting. Hygiene: Whether it is the lobby, restaurant, guest room, SPA, gym, from the ground to the windowsill, every detail is cleaned very carefully, giving people a sense of security. The mirror in the bathroom is bright enough to be used as a mirror, and the ground is dry without water marks, as if it had just been mopped. " Environment: The beautiful environment of Xinchang Anlan is a gift from the natural beauty of mountains and rivers, and also a condensation of humanistic craftsmanship. It not only provides a "third space" for urban people to escape from the hustle and bustle, but also weaves a sense of belonging with local culture, allowing every traveler to complete the "return to the mountains" ritual from body to soul.

Xinchang Anlan is located in the Nineteen Peaks Scenic Area. The overall design is beautiful and the hotel layout is very distinctive. It is distributed in five plots above and below the valley. The guest rooms are all villa-type rooms on the banks of the Hanfei River. They are spacious, comfortable and have pleasant scenery. The hotel's catering also exceeded expectations. The standards of breakfast, dinner and afternoon tea are all good. The daily dinner menu has been updated in the few days we stayed. The hotel's service is also excellent. The staff are polite, professional and efficient, making people feel at home. In particular, the hotel housekeeper Helen took the initiative to contact us the day before check-in to inquire about the purpose of the trip and whether there are any special needs. She provided timely help according to our needs, answered all questions, and prompted information and inquired about needs several times a day. She was warm and thoughtful, making our journey more comfortable.

A secluded and quiet resort hotel hidden in the mountains with a good ecology. The exclusive contact Helen was warm and thoughtful. The surrounding Nineteen Peaks Scenic Area and Xinchang Big Buddha Temple are worth checking in. The scenery should be better in summer. The advantage of the off-season is that there are fewer tourists.

The hotel environment is very good and the stay is very comfortable. The housekeeper Zoey is serious and responsible, the staff are very enthusiastic, and the service is great~ The hotel restaurant dinner ingredients are fresh and taste very good, recommended👍