District 1981B, Mansion, Intersection of Zhenghe Road and Yazhou Avenue, Ya'an, ChinaView Hotel Details
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W·T INTERNATIONAL HOTEL Guest Reviews
4.8/5
Amazing
1186 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1186)
Positive reviews(1168)
Reviews with photos/video(207)
Delicious breakfast(212)
Friendly front desk staff(114)
Convenient parking(81)
Large rooms(44)
Perfect for kids(26)
Tasty restaurant(20)
Has rooms for families(16)
Negative reviews(18)
Chu Yen
Stayed in Nov 2023
Friends
16 review
4.0/5
Very Good
Posted on Jan 4, 2024
Near to train station
HK5016
Stayed in Sep 2023
Solo travellers
40 review
5.0/5
Outstanding
Posted on Sep 23, 2023
Facilities: The room is quite spacious and bright. The bathroom, shower room, and washbasin are separated into three places, dry and wet are separated, and the design is good;
Hygiene: The bedding is clean and tidy, comfortable to sleep on, but there are hairs on the carpet.
Environment: Next to Wanda Plaza, there is a lot to eat
Service: OK, breakfast is very rich, with many varieties of cold dishes, hot dishes, pastries, and pasta.
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Guest User
Guestroom (2 beds)
Stayed in Sep 2023
Family
11 review
5.0/5
Outstanding
Posted on Sep 16, 2023
I stayed for a day and booked 2 rooms. The rooms were large and clean. My parents liked the separation of wet and dry bathrooms. The staff at 012 were very nice. Originally our 2 rooms were not on the same floor. Thank you for their help in adjusting them to the same floor for our convenience. , you must stay here next time, very cost-effective.
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Response from Property: Dear dear, thank you for choosing to stay at Xiwang International Hotel. You are so thoughtful and used your camera to record the beautiful scenes. It must have been a happy journey. It is our honor to serve you, and your trust and support are our motivation to do a better job. We are a city full-service tourist hotel with a modern light luxury style. The hotel is 500 meters away from Wanda Plaza and about 1.5 kilometers away from Ya'an Passenger Terminal and High-speed Railway Store. The transportation is convenient, and the surrounding environment is elegant and bright! The hotel not only has guest rooms of different styles and types for guests to stay comfortably, but also has multiple large and small conference rooms to meet the guests' business needs. The food in the restaurant is also worth a try. The Left Bank Music Restaurant and Bar on the fifth floor mainly operates Ya'an places. Special delicacies, fusion Sichuan cuisine, fine Cantonese cuisine, freshly ground coffee with exquisite Western pastries and afternoon tea. When you come to Ya'an, you must try the hotel's original "fin soup" Yayu! In June, Xiwang International Hotel was officially awarded a four-star hotel, injecting new vitality and vitality into the high-quality development of the city's tourism industry and hotel and catering industry. We will provide guests with better services in all aspects with higher standards and higher requirements. You must stay here next time, and we look forward to your visit again! !
Guest User
Stayed in Sep 2023
Friends
24 review
5.0/5
Outstanding
Posted on Sep 15, 2023
The room is good in all aspects, the hardware is passable, and the service is also good. I thought I was late and came back the next day. I contacted the front desk to discuss checking out a little later, and they enthusiastically agreed. Parking is convenient. Special thanks to the two front desk girls for their enthusiastic service. I was embarrassed to ask. I took a picture of my name on my work badge. They were warm, thoughtful and considerate. It was a happy ending to the trip to Western Sichuan.
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Response from Property: Dear dear, thank you for choosing to stay at Xiwang International Hotel. It is our honor for the hotel to have your trust and support. When you come to our hotel, you are our family. Our attentive service is to give you a better stay experience. Every employee is willing to bring you the warmth of home during your trip. Xiwang Hotel is a city full-service tourist hotel with a modern light luxury style. The hotel is 500 meters away from Wanda Plaza and about 1.5 kilometers away from Ya'an Passenger Terminal and High-speed Railway Store. The transportation is convenient, and the surrounding environment is elegant and bright! The hotel not only has guest rooms of different styles and types for guests to stay comfortably, but also has multiple large and small conference rooms to meet the guests' business needs. The food in the restaurant is also worth a try. The Left Bank Music Restaurant and Bar on the fifth floor mainly operates Ya'an places. Special delicacies, fusion Sichuan cuisine, fine Cantonese cuisine, freshly ground coffee with exquisite Western pastries and afternoon tea. When you come to Ya'an, you must try our hotel's original "fin soup" Yayu! welcome next time!
Guest User
Guestroom (2 beds)
Stayed in Sep 2023
Other
13 review
5.0/5
Outstanding
Posted on Sep 13, 2023
The room is spacious, bright and clean, with good facilities and a very comfortable stay. The breakfast at the hotel was very rich. For lunch, two people had Ya'an special dish [Ya Fish Soup] at the hotel for more than 260 yuan. They couldn't finish it. They put it in a take-out box and stored it in the restaurant. The restaurant heated it up before eating it at dinner. I didn't expect the service to be so good! Thank you so much! I must give Xiwang International Hotel a big thumbs up!
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6/9
Response from Property: Dear dear, thank you for choosing to stay at Xiwang International Hotel. It is a great honor for us to have your trust and support in the hotel. Your praise sounds so warm. You used your camera to record the beautiful scenes during your stay in the hotel. Every frame is so real and contagious. It must have been another happy journey. We hope that our service can bring you the warmth of home during your journey. Xiwang Hotel is a city full-service tourist hotel with a modern light luxury style. The hotel is 500 meters away from Wanda Plaza and about 1.5 kilometers away from Ya'an Passenger Terminal and High-speed Railway Store. The transportation is convenient, and the surrounding environment is elegant and bright! The hotel not only has guest rooms of different styles and types for guests to stay comfortably, but also has multiple large and small conference rooms to meet the guests' business needs. The food in the restaurant is also worth a try. The Left Bank Music Restaurant and Bar on the fifth floor mainly operates Ya'an places. Special delicacies, fusion Sichuan cuisine, fine Cantonese cuisine, freshly ground coffee with exquisite Western pastries and afternoon tea. When you come to Ya'an, you must try the hotel's original "fin soup" Yayu! In June, Xiwang International Hotel was officially awarded a four-star hotel, injecting new vitality and vitality into the high-quality development of the city's tourism industry and hotel and catering industry. We will provide guests with better services in all aspects with higher standards and higher requirements. welcome next time!
Guest User
Stayed in Aug 2023
Family
3 review
3.0/5
Posted on Aug 29, 2023
When checking in, the whole family was standing there, no one poured water, no one helped with the luggage, and no one helped to take it over and click it. What impressed me most was that I lost my room card and went to the front desk to get a replacement. I just remembered: I need it tomorrow. Bring two cards over. If you lose one card, you will be charged 50. When I stayed in a hotel 20 years ago, I had to pay a few cents for this thing. Later, few people made money from this. You can see how much it costs on Taobao. Use data in the room. It feels like a group of people who have never seen money are running this so-called three or four-star hotel. Then after leaving, they call and send text messages to ask for good reviews and return them to the staff. No.... The hotel's hardware facilities are relatively new and the room hygiene is OK. If I were a shareholder of this hotel, I would first change the management team responsible for the operation. I would not stay there again or recommend it to my friends.
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Response from Property: Dear dear, thank you for choosing to stay at our hotel and giving us your valuable feedback! We take your feedback very seriously. If after you arrived at the store, our reception work was not done well, and the service methods and service language were not standardized and affected your stay experience, we would like to sincerely apologize to you! At the same time, we would like to provide a special explanation for your doubts: after the hotel room card is handed over to the guest, it will be used as the only card for entering and exiting the room and must be properly kept. The front desk has the intention of reminding the guest in good faith, but the way of explanation needs to be adjusted; As a green service hotel, due to environmental protection and safety reasons, hotel rooms currently no longer provide guests with free non-original mobile phone charging cables, but provide safe charging cables and power bank for rent. The service at the front desk runs through the entire process of guests entering the store to leaving the store. "Service with heart, guests first" is the service tenet we have always adhered to. In response to the problems that have arisen this time, on the one hand, we will strengthen employees' awareness of customer service, and on the other hand, we will actively improve working methods. At the same time, through continuous training and supervision and management of front-line work, we will comprehensively improve employees' ability starting from the details. Overall service level. In June this year, the hotel was officially announced as a national four-star tourist hotel by the Provincial Tourism Star Hotel Rating Committee. We know that being awarded the national four-star tourist hotel is not the end for us hotel people, but the starting point and spur. Only by constantly improving ourselves and improving "hardware" and "software" can we be recognized by society, the market and guests. It is the foundation of our survival and development. We attach great importance to every guest who sincerely, objectively and impartially provides valuable opinions and suggestions to the hotel, and provide every guest with high-quality services. Thank you again for your valuable feedback and we welcome you to stay again!
Guest User
Stayed in Aug 2023
Family
7 review
5.0/5
Outstanding
Posted on Aug 17, 2023
A cost-effective 4-star hotel in Ya'an New District. There are parking spaces on the road and underground, which is very convenient. The room is clean and tidy. It has its own restaurant. There are also many restaurants not far away. After eating, you can walk by the river. The breakfast was quite satisfactory and overall good. Thanks to the warm service of front desk 017 and 008, things left in the room were discovered and returned to us in time. I will choose to stay here next time I come to Ya'an.
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Response from Property: Dear you, thank you for your visit, and also sincerely thank you for your recognition and support of us. When you come to the hotel, you are our family. The purpose of providing good service details is to give you a better stay experience and make you feel at home. Thank you for meeting us. We hope our warm service and sweet smiles will make your trip to Ya'an even better. Xiwang International Hotel is a city full-service four-star tourist hotel with a modern light luxury style. The hotel is 500 meters away from Wanda Plaza and about 1.5 kilometers away from Ya'an Passenger Terminal and High-speed Railway Store. The transportation is convenient, and the surrounding environment is elegant and bright! The hotel not only has guest rooms of different styles and types for guests to stay comfortably, but also has multiple large and small conference rooms to meet the guests' business needs. The food in the restaurant is also worth a try. The Left Bank Music Restaurant and Bar on the fifth floor mainly operates Ya'an places. Special delicacies, fusion Sichuan cuisine, fine Cantonese cuisine, freshly ground coffee with exquisite Western pastries and afternoon tea. When you come to Ya'an, you must try the hotel's original "fin soup" Yayu! Romantic Chinese Valentine's Day, full of love, we have also prepared Chinese Valentine's Day room and dining special packages for guests. Craft beer, Shenjing roast goose and Xiwang sauce meat buns are waiting for you to draw. Welcome to bring your friends and family to Ya'an again. Xiwang International Hotel looks forward to your visit again.
Meilixueshandeyun
Stayed in Jul 2023
Friends
18 review
5.0/5
Outstanding
Posted on Sep 2, 2023
1. I am very satisfied with the sanitation and equipment.
2. The service is enthusiastic. If you arrive late, the restaurant waiter will introduce the meal in detail.
3. Breakfast is rich
Original TextTranslated by Google
Response from Property: Dear dear, thank you for choosing to stay at Xiwang International Hotel. You are satisfied, we are happy, it must be a happy journey. It is our honor to serve you, and your trust and support are our motivation to do our job better. We are a city full-service tourist hotel with a modern light luxury style. The hotel is 500 meters away from Wanda Plaza and about 1.5 kilometers away from Ya'an Passenger Terminal and High-speed Railway Store. The transportation is convenient, and the surrounding environment is elegant and bright! The hotel not only has guest rooms of different styles and types for guests to stay comfortably, but also has multiple large and small conference rooms to meet the guests' business needs. The food in the restaurant is also worth a try. The Left Bank Music Restaurant and Bar on the fifth floor mainly operates Ya'an places. Special delicacies, fusion Sichuan cuisine, fine Cantonese cuisine, freshly ground coffee with exquisite Western pastries and afternoon tea. When you come to Ya'an, you must try the hotel's original "fin soup" Yayu! In June, Xiwang International Hotel was officially awarded a four-star hotel, injecting new vitality and vitality into the high-quality development of the city's tourism industry and hotel and catering industry. We will provide guests with better services in all aspects with higher standards and higher requirements. welcome next time! !
Maomaoyujingzi
Stayed in Jul 2023
Family
30 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Very satisfied, parking is convenient, there are many and clean underground parking spaces, and the breakfast is very rich. Every employee in the hotel is polite. It should be the best hotel in Ya'an!
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiwang International Hotel! We are lucky enough to meet each other during your beautiful journey to Yaya. This is a beautiful fate! We hope our smiling faces and enthusiastic service will leave you with a wonderful memory of your trip to Ya'an! Xiwang International Hotel is a city full-service tourist hotel with a modern light luxury style. The hotel is 500 meters away from Wanda Plaza and about 1.5 kilometers away from Ya'an Passenger Terminal and High-speed Railway Store. The transportation is convenient, and the surrounding environment is elegant and bright! The food in the hotel restaurant is also worth trying. The Left Bank Music Restaurant and Bar on the fifth floor mainly sells Ya'an local specialties, fusion Sichuan cuisine, fine Cantonese cuisine, freshly ground coffee with exquisite Western pastries and afternoon tea. On June 27, Xiwang International Hotel was officially awarded the title of four-star hotel. On July 11, the hotel held a grand unveiling ceremony as a four-star tourist hotel, injecting new energy into the high-quality development of the city's tourism industry and hotel and catering industry. Vitality and vitality. We will provide guests with a better stay experience in all aspects with higher standards and higher requirements. There is no best, I believe we will do a better job! Welcome you and your family and friends to come again! wish you a happy life!