Guest User
August 20, 2023
We arrived at the hotel very late, and it was a pity that we didn't see the night view of the hotel. The hotel said that the overall view was good, but due to neglect of maintenance, it always felt like a "decay" and empty scene everywhere we went. Service When people exit the main building of the hotel, there is basically no one to see. The hotel is relatively large, a garden resort-style hotel, but because it is so big, it is inconvenient to go anywhere, let alone on the way to the hotel. It is no exaggeration to say that it is in the wilderness! Even if you are a hotel resident, you have to pay extra for the hotel electric bus. The staff of the electric bus are also very coaxing. They like to ride or not. The price is just that. Maybe it’s because the boss has regular group customers and government groups to receive them, so it doesn’t matter. Individual travelers like us. Our whole family arrived at the hotel very late, and temporarily booked an extra room. Since we had two children, we applied to see if the children could receive complimentary breakfast. Since there were only two breakfasts in each room, the children happened to be extra. After discussing with the front desk for a long time, there is still no solution. I have stayed in so many five-star hotels, and there is no way to adjust this room type. Breakfast cannot be given to each person, and any entertainment facilities in the hotel have to be charged separately. This is the first time I have seen this hotel. Please make up your own mind about the environment of swimming pools, ponds and other places. They are dirty, the water is yellow, and it can bubble when exposed to the sun... If you have friends who have higher requirements for hotel projects, please avoid lightning. In addition, children must pay for breakfast immediately before they can eat in. It cannot be included in the room fee for check-out. In short, I feel that it is their management's problem. The management should really learn from the current hotel business model. 4-star accommodation, 3-star dining and entertainment.
Original TextTranslation provided by Google