HanTing Hotel (Yangzhou Slender West Lake Geyuan Garden)

The cleaning man told her that she didn't need to clean, and that she should knock on the door every time. When no one answered, she could just swipe her card and come in. I was not in the room in the afternoon, and she went in to clean. I was speechless. I did not call for cleaning service.

Let's talk about the service. The service of the staff varies. Some are enthusiastic and flexible, while some are expressionless and rigid. I didn't want to change hotels the next day, so I thought it would be better to change the room. I went to the front desk to inquire and met a waiter who had no service awareness and was rigid and mechanical. I asked if I could change the room, and the room I was given was also not ideal. I had no choice but to change it to a twin room. I had to pay the difference, and there was no explanation. They said they would come down and pay it later. As a result, after viewing the room, I packed my luggage and moved to another room, which also took some time. After a while, the front desk called to urge me to pay the 28 yuan difference. Since the people were staying there and would not leave, why be so anxious?

一定要表揚除夕入住當天下午值班的工作人員，一名戴眼鏡的女士，全程非常有耐心、態度温和，並且整個過程效率很高，工作能力非常專業。對這家酒店特別滿意！無論是硬件設施還是服務水平都堪稱一流。房間佈置得很有風格，設備運行良好。工作人員既專業又親切，讓我在這裏度過了愉快的時光。這可以説是我住過最好的酒店之一，整體給人一種賓至如歸的感覺。離店門店負責人還贈送了揚州特色的伴手禮，非常暖心，很喜歡咱們門店整個的服務團隊