apple ye
September 25, 2022
The hotel facilities are good, except that the room is relatively small, and the others also meet the standards of a fast hotel. There are really many problems in the service
1. Poor check-in experience! I understand that we must control the epidemic prevention now, start at the gate, check the nucleic acid, check the pass code, or you can't go upstairs to the front desk
2. Arrive at the front desk, take a set of the same process, take pictures, and ask you one by one according to your itinerary code about the city you are going to, the area you have been to, just like doing a flow tune! I arrived at the hotel at more than 9 o'clock that night, and the whole check-in took a long time, and the experience was extremely bad! I think this is the difference from star hotels, one is customer experience, the other is work process
3. The sound of the air conditioner was as loud as the engine. I had no choice but to sleep with the window open that night. Construction started at 7:30 in the morning...
4. After leaving the store, add my private WeChat to do service research, and what do you do when you check out? I won't go there again and I don't recommend it...
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