Pullman Yantai Center

I booked a king-sized bed, but when I got to the lobby, I wanted to ask the front desk if I could switch to two twin beds. The male staff member who was assisting me was about to check when a female front desk staff member at another computer interjected, saying it wasn't possible, they were fully booked with a group today. I'm okay with not switching; I was just asking to see if it was an option, as it would be perfect for my child to have an extra comforter. But I was a bit taken aback by the female staff member's attitude at that moment – haha, just a minor hiccup. The hotel has direct access to Wanda Plaza from B1. In the evening, my mom took two bags of trash downstairs to throw away. She carried them all the way to the 26th-floor lobby but couldn't find a large trash can. When she asked the front desk where she could dispose of them, a male staff member immediately took them from her. We were very grateful, and also a bit embarrassed. The view from upstairs overlooking Suochengli and the city nightscape is absolutely fantastic. The pool is clean, and my child loved it. The staff kept a close eye on the pool, and the rule about changing into slippers before entering the pool was very well enforced. We went to breakfast around 9 am, and there was plenty of food. However, the service quality of the restaurant staff was noticeably lower than the lobby staff. Our table didn't have cutlery, so I had to ask a young male server for some. Later, we ran out of tissues while eating, and when I asked for some, the staff member actually asked me how many I wanted! I jokingly asked, 'How big is one sheet?' Haha, the tissues were so large that my child even asked me to take a picture of him with one. These were all fun little anecdotes, and overall, I was very satisfied. 👍

I stayed at the Zhongze Huayi Pullman Hotel for four consecutive nights during my trip to Yantai, and I was extremely satisfied with the overall experience. The deluxe twin room was spacious and clean, the beds were comfortable, and the bathroom had a separate wet and dry area with stable hot water, making my stay very pleasant for daily outings. The hotel's location is incredibly convenient, right next to a commercial area and close to the beach, making shopping, dining, and getting around effortless. Both the front desk and housekeeping staff were very friendly; the front desk was efficient with check-in and check-out, and they responded quickly to any requests. I will definitely choose the Pullman Hotel again next time I visit Yantai.

This is my umpteenth time visiting Yantai, and this time I snagged a special deal for the Pullman. The location is absolutely top-notch, right in the heart of Yantai city center. The famous Suochengli is just downstairs. The front desk staff (a woman with glasses, I think her surname was Yu, I glanced at her name tag but can't quite recall now, haha 😂) even upgraded us to a sea-view room for free. Before we left, she gave us a Yantai fridge magnet, really going above and beyond with the service details. The room's hardware was pretty much as pictured, with expansive views and no noticeable dirt (a few mud splatters on the exterior window glass are an unavoidable hardware issue, easily negligible for me). Soundproofing was also good (no issues with being woken up by other rooms in the middle of the night, though I'm not overly sensitive to noise, so this is based on a normal perspective). Overall, the room was great. I didn't book breakfast at the hotel, so I can't comment on the in-house dining, but it's super convenient to find food nearby. I even went with my local Yantai friends to try authentic Penglai noodles nearby. Whether it's your first time or a repeat visit, I highly recommend choosing this hotel in Yantai (at least the off-season price is truly a steal, offering incredible value for money). P.S.: This hotel genuinely has a lot of international guests; I constantly saw Koreans, Russians, and other Eastern European faces 😂

The service was great; the front desk even upgraded my room and granted a late check-out after I switched rooms. However, the facilities were quite subpar. In the first room, the showerhead was broken, and in the second room, the phone didn't work. I hope they improve these issues soon.

The hotel is directly opposite Suo Cheng Li. The front desk service was excellent, and the room was very clean with a lovely view. I really liked it! The hotel also has a gym. I asked for a late check-out, and they happily extended it until 2 PM.

I stopped by Yantai briefly during the 2026 Chinese New Year. The service from Gracie at the hotel was the biggest surprise of this trip; she was warm, professional, and patient, making us feel the warmth of the holiday season. The hotel's location is very convenient, right downstairs from the Suochengli Ancient Street, which was filled with a strong festive atmosphere. The room was clean and tidy, and the amenities were easy to use, allowing for a great rest. It was truly wonderful, I'll definitely stay here again next time.

Traveling during Chinese New Year, the last thing you want is a hotel with poor service, but Pullman really excels in this regard. The service from Gracie at the front desk was incredibly heartwarming; from booking confirmation to check-in, every step showed professionalism and genuine care. The hotel's location is excellent, allowing me to pop over to Wanda Plaza after work. The room was well soundproofed, ensuring a restful sleep, and the facilities were complete. It was a very comfortable business trip experience.

Checked in on the fourth day of the ***** New Year, and I was quite touched to receive such excellent service at this busy time. Gracie at the lobby was genuinely friendly and even offered New Year greetings during a follow-up call. The hotel's location is convenient, with Wanda Plaza open next door and the ancient city district downstairs bustling with festive New Year atmosphere. The room was clean and warm, and the service was prompt. Highly recommend staying here.