Hotels in Xingfa Square/Hubei Three Gorges Polytechnic, Yichang

After returning to Yichang from Zigui, I continued to stay at the Liyi Hotel. It is located between the Three Gorges Visitor Center and Yichang East Station. The transportation is very convenient and parking is free. This time I continued to stay in each room and received a free Tremella soup. It is very delicious. First of all I stayed on the 9th floor for the first time and the 10th floor for the second time. The room type was the same. One of the doors on the 10th floor could not be locked. The hotel quickly solved the problem and changed it to a larger room + gave me a small gift. The hotel experience was very good. My family is also very satisfied and recommend it.

Facilities: Very complete and new Cleanliness: Clean Environment: I was extremely dissatisfied because the room I was initially assigned was the first one, and the smell was incredibly strong. My heart raced as soon as I entered. I could tell the ventilation was inadequate, and there were definitely harmful substances that hadn't completely dissipated. They asked me to change rooms, but I was still uneasy and had a very uncomfortable stay. Service: They initially promised pick-up and drop-off via WeChat, and said they could help call a Didi (ride-hailing service) if the driver wasn't available. However, when I called, they said it wasn't during their service hours, even though I had asked beforehand and they said it was possible, and I still have the chat history. A different receptionist just disregarded everything. Sigh.

There is no one that is the most satisfying for a family during the entire trip, and the most worthy of family and parent-child travel check-in. From the hotel design to the service, the details are full. The spiral staircase is very suitable for fashion blockbusters. My sister and I changed into dresses and took enough photos. Unfortunately, we were too self-conscious about taking pictures, and missed the time for afternoon tea and two drinks at the bar. save it for next time

The location is excellent, with the business district nearby. Downstairs, you can enjoy delicious food. The facilities are high-end and spacious, clean and tidy, and the service is excellent. I especially want to commend 001 Dandan for her friendly and attentive service. She even gave me delicious sweet wine dumplings to relieve my travel fatigue. It was a very pleasant stay and I will stay here again.

Family, the hotel I stayed at this time really surprised me! When I entered the big bed room, I felt very bright and clean, and there was no strange smell. The bed is soft and clean The bathroom is also very good, the sink and toilet are bright, the shower glass is not water stained, I saw the toilet that the cleaning aunt brushed a little bit. The hotel corridors and elevators are also clean, and it can be seen that cleaning is really responsible. The treasure who has requirements for hygiene closes his eyes and rushes, I will come next time!

I was staying at this hotel with a child, and the front desk offered to upgrade me to a family room. The hotel is on a good floor, so I was able to avoid mosquito bites in the summer. The breakfast was also very good.

Service: The girl at the front desk on duty in the early morning of November 2 rolled her eyes at the guests, was impatient, and the work was not handed over, resulting in the sister at the front desk in the morning not finding our things, and the workload increased. Other front desks are very good for both men and women. Hygienic: The room has a large spider web

The room is good, very spacious, or family room, the view outside the window is also good, the service is OK, the staff is also very serious. The fly in the ointment is the elevator problem. This is a facility problem. There is no independent elevator. This building shares the elevator with other hotels. The elevator is also a bit shabby. There are more people. It takes a long time to wait for the elevator. You can go to any floor without swiping your card. It is a safety hazard. Hotel location is also good, very close to Wal-Mart.

We booked breakfast for two adults and two children. This was the first time I'd encountered a hotel where we had to purchase separate breakfast coupons. The service attitude and customer service awareness were truly poor. Last year's stay was also very bad. I highly recommend the nearby Xingyao Shiguang. The environment, service, breakfast, and value for money far surpass this hotel. Those considering staying here should exercise caution.

Overall praise, environmental facilities are still quite satisfactory, the surrounding is also very prosperous. But this store also let us have a very speechless experience, as follows: 1. The management is not properly managed, suspected of being yellow, it is recommended that the relevant departments strictly check and rectify: The first time I saw the bedside tables on both sides of the hotel were full of **** and condoms, scan the code to buy, the picture and text on the packaging were very revealing, and they were in the big bed room. The twin room where my parents lived, there was nothing like this bad in the room. The foot bath advertisement is simply next to the hotel promotion, from the parking lot to the elevator entrance of the hotel lobby, the whole process is very conspicuous foot bath advertisement close to the hotel sign. When I came back from shopping at night, I saw a woman in the corridor who was wearing a strong perfume and stood at the door of a room and waited for the door to open. Combining the above, it is difficult not to let people think too much, and it should be very good. 2. Some employees' quality needs to be improved: 1. Check in at about 6:40 on the first night. Others at the front desk went to eat, and there was a round-faced customer service. Tell her that she has booked a twin bed and a big bed, she insisted that we booked two big beds and asked me to ”look at the order for myself. Did you see it, is it a big bed or a twin bed?” Is it sure that she did not have any indication after checking the error. Second, we ask to park in the underground garage, whether to scan the code to leave the garage tomorrow. She said, ”Tell us the license plate before going out, we paid for you to go out.” In contrast, the explanation of another front desk lady I met at night made people listen to a lot more comfortable. She suggested that we inform the front desk license plate number when we leave. The front desk helps to check the total parking time. Because the hotel needs to pay the parking fee to the parking lot of the mall, but the owner is free parking. 3. We proposed that the room wanted to stay away from the elevator. The round-face customer service told us ”a little distance from the elevator” after choosing the room, but in fact, our room was next to the elevator. Fourth, we asked for a room change, the waiter on the 24th floor stood at the other end of the corridor, saying hello, and we were still in the corridor. We were far from the head and tail and shouted ”see the house, you guys? !” We didn't hear it clearly for the first time, and we weren't sure if we were talking to us. She waited at the door of the room at the end of the corridor, motionless, waiting for us to go to her to confirm. After confirming the room change, she turned her head and strode forward. We had follow-up operation questions behind her, although in the end she explained the follow-up operation with us. But when she spoke, she walked forward without stopping, and she had no patience. It is recommended that the above two people receive professional training and improve service awareness. The young lady at the front desk who met when checking out the next morning was very enthusiastic and thoughtful, answering all questions, and very gentle. 3. Platform false propaganda: The hotel advertises its double bed room and twin room room types on Trip.com , which are 37 and 41 ㎡, respectively, but the actual room has more than 20 square meters, and it is definitely not 30 square meters. The first time I encountered false propaganda room size. Call the front desk, round face customer service to talk about the area of business and residence. Wrong is wrong, is it difficult to advertise according to the truth?