I really wanted to love this hotel because it has some great features, especially for families. The staff were genuinely friendly and helpful throughout our stay, which made a positive impression right away.
However, there were several downsides that made the experience disappointing. The location feels quite isolated—almost like you’re in the middle of nowhere. While there is a train station about 10 minutes away, getting there with a stroller was difficult and inconvenient due to the lack of sidewalks.
Unfortunately, our room had a leaking ceiling that appeared moldy, which was concerning and definitely not what you expect from a hotel of this caliber. On top of that, you can hear trains passing by every so often, which can be disruptive.
One of the main reasons I chose this hotel was for the kids’ playground and the buffet. While the playground was a nice feature, the buffet did not meet expectations as it was disappointing for a fancy hotel.
Overall, the friendly staff were a highlight, but the issues with the room, location, and dining made the stay fall short of expectations.
