Tanghai Holiday Hotel

Let me talk about the conclusion first and then the reasons: poor hygiene, no services, and a family hotel that is not friendly to parents and children. Any guest who pursues quality will not choose it twice. 😮💨 1. Hygiene issues: As a hot spring hotel, it is normal for the water to be hard and prone to scale. However, there is scale on the bathroom hardware in the room, and the scale has accumulated in layers. So much so that I thought it was mold. The room is full of unsanitary corners, and debris in the subway can sting your feet. The floor tiles lack cleaning, polishing and maintenance, and water stains and stains have penetrated into the interior of the stone. The water in the hot spring pool is changed once a day and filtered during the cycle. It is estimated that the filtration and purification equipment is not properly maintained and the water quality is turbid. The difference in quality between the new water put in early in the morning and the water in which the dumplings have been put is visible to the naked eye. The water quality of swimming pools and children's paddling pools may be even worse (probably because they have not been returned for many days). The water quality is unsightly, there are many stains and debris on the bottom of the pool, and there are many rivets or water valve fixing ropes on the bottom of the swimming pool, posing safety risks. None of the women in the family have entered the water, so they gave up the hot spring water park project. The sanitary conditions and water quality are quite unfriendly. 3. I booked a so-called executive suite. The price is more than 700 yuan, and the standard room is more than 500 yuan. It may be because of the unlimited hot springs, so the price is simply not worthy of this level of service and quality. The breakfast was so bad that it didn't even meet the travel agency team's hotel meal standards. 4. The facilities and equipment are old and lack maintenance, and the decoration style is old-fashioned. I booked the executive suite because of the children's decorations, toys and other child-friendly facilities in the photos of the seller on the website. Once I entered the room, all the children's facilities and equipment in the photos were missing, including children's slippers, bathrobes and bathing utensils. If you are trying to make excuses, it is completely consistent with the level of "false propaganda". If you complain about market supervision, you can request a refund of three times the fee and an administrative penalty of RMB 30,000. 5. Safety issue: The gas mask in the room has expired for two years (the factory shelf life was 3 years in September 2019, and the expiration date is 2 years). I don’t know how the local fire protection annual inspection passed. I don’t want to complain about other areas where fire protection is not up to standard. If reported to the fire brigade, it would be enough to stop business for rectification. I really don’t know why the management of this hotel is so arrogant. The only thing worthy of praise is the swimming pool lifeguard, who is very responsible in checking safety tips. 6. As a hot spring water park-themed parent-child hotel, it is extremely unfriendly to children: my order stated two adults and two children. However, the hotel did not pay attention to the room and corresponding services. The room did not have children's bath products, children's bathrobes and slippers. I asked the room attendant to add that only bathrobes (an additional charge of 10 yuan) and no children's slippers were provided. The cost of breakfast is less than 15 yuan (lower than the group meal standard). Adults in the room are free of charge, and children are charged 10 yuan per person (height is less than 1.2 meters. I don’t want to be serious. Pay readily. Because of such hotel service values, you can discuss the service with the store The store will only think you are a scumbag). I went out on an impromptu trip and the hotel I wanted to go to was fully booked. I had no choice but to choose this hotel, but this is the only time I will choose this hotel again in my life. The whole article does not talk about the pros and cons of the service, because there is no service at all. From all aspects, it can be seen that it is run by a hotel management team that does not know how to provide service. There is no use in talking more. I rarely do reviews in recent years, especially hotels with bad reviews. This time I am really not happy about it. If the store manager sees it, don’t think it’s me picking on you, it’s really not the case. I don’t want to exchange bad reviews for benefits, and I don’t want to embarrass the merchants. If you really want to embarrass the merchants, you can most likely report and complain through 12315, the fire department, the mayor’s hotline, and the Yijiyou platform. Therefore, a one-way communication method (negative review on Ctrip) is used to express dissatisfaction.

The hotel environment is good. The swimming pool is very big. It is very comfortable to take a bath in the hot springs at night. The staff is very friendly and a good experience.

The room is very clean, the park is very large, there are many swimming pools, the most recreational facilities near the soup pool, the buffet dishes are also delicious, the staff are also very patient and have a good attitude. I will come again

The surrounding environment of the hotel is very bad. There is a chicken coop outside the window. It does not have the environment of a high-end hotel. Most importantly, the hotel insists on paying for breakfast for children, which feels very unfriendly.

Recommended by a friend, it is really good. There are many types of hot springs and the temperature is suitable. The front desk service attitude is very good. Any problems will be solved in time. The room is also clean and tidy. I will come back next time👏👏👏Excellent

The front desk service was great, and they solved my needs in a timely manner. It was very comfortable to stay here, the hotel environment was also very good, and it was convenient to travel. I will choose this place again next time I come here