Tanghai Holiday Hotel

First of all, we must praise Ctrip's customer service for helping us deal with it as soon as possible. The service attitude and effect are excellent. As for the hotel, the service attitude is surprisingly poor. I didn’t get the room card until almost 5 o’clock the day before. Although there were many people, I have never seen a hotel with such poor overall service. As a hot spring hotel. 1. Ask for more A bath towel costs 10 yuan more, and a bathrobe costs 10 yuan more. 2. There are so many flies in the whole hotel, even the surfing pool is full of dead flies, the children said they were disgusting. There were three large hot spring baths in the morning of March 2nd There was no water in the pool. 4. The breakfast was very poor, the beverage machine was broken, and the bread machine was also broken. Also, I have allergic rhinitis. I don’t know why I kept sneezing and running my nose when I entered the hotel. Anyway, I won’t go there again.

The receptionist's attitude was very bad when checking in for a room. The expression is ugly and the efficiency is very slow

The room was not clean enough. It was just cleaned and it was full of dust when I moved in. The sewer smells so bad that the whole bathroom smells bad.

The service is in place. The environment is also very clean. Thank you to the room eldest sister who helped mopping the floor so late. Thank you to the room eldest sister.

A perfect day, the environment is beautiful, and the attitude of the waiters is very kind. From the boss, the manager, to the aunt in the guest room, everyone is warm and touching. We soaked in the private soup, and the master of the engineering department will come to ask after a while. Whether we need to adjust the water temperature or not, we always take the trouble to meet our needs. From these aspects alone, it is ten streets away from other hotels of the same type. The Chinese restaurant in the hotel is amazing. The Sichuan cuisine tastes quite good. She is also very particular about the setting. The waitress also patiently introduced the characteristics of each dish. like! We went there on May 1st, and we didn't feel crowded and chaotic during the peak travel season. Everything was in order, indicating that the management was quite professional and in place. It has been included as a permanent place for weekends in the future! Thank you very much for the manager surnamed Wang, will come often in the future!

Worst experience ever

First, there are not enough parking spaces in the hotel, and there is no place to park the car when we arrive at the hotel; second, the hotel can check in at 2 pm, arrive at 3 o'clock on the same day, and we have to wait for an hour before cleaning can be checked in; third, the room is small and the room The gap at the lower end of the door is large, and the sound insulation is poor; fourth, the cost performance is very low, and the experience is not good. Suitable for just staying in a hotel.

The location is very good, the hotel facilities are very new, and the room is clean and hygienic. The service attitude of the hotel staff is very good and professional, and I can feel that it is a well-run hotel. In addition, the breakfast is worthy of praise, and I will stay again next time.