Sheraton Hotels in Yinchuan

Having stayed at the Sheraton Sanya last summer, I continued my choice of Sheraton for this trip to Yinchuan. The service quality remains consistently excellent, and I had a truly wonderful experience. This visit was during peak season, and unfortunately, we had to switch rooms for our two-night stay. The young lady at the front desk, a member of an ethnic minority group, was incredibly patient, charming, and had a fantastic attitude. Later, customer service directly arranged our luggage transfer when we changed rooms, so we didn't have to handle it ourselves. We simply went out for the day, and upon our return, our luggage was already perfectly placed in our new room. The customer service team was also very quick to respond. Regarding the Executive Benefits: The executive lounge is convenient for grabbing a bite to eat, though its offerings aren't particularly unique. However, the young lady providing service there was exceptionally enthusiastic – big thumbs up! She was practically an ambassador for Ningxia tourism, haha. Also, the twin room was very spacious!