the International Trade City, Yiwu - Marriott Executive Apartments

Service Quality: Guests often praise the friendly and helpful staff, noting their professionalism and attentiveness. Many reviews highlight exceptional service at the front desk and concierge, contributing to a pleasant stay experience.(based on 201 reviews)

I recently stayed at the Marriott Executive Apartments, and my experience was extremely disappointing. I booked through Trip.com, which clearly stated that all guests from all regions and countries are welcome. However, upon arrival, the hotel failed to inform me of a discriminatory local policy that caused significant problems during my stay. Late at night, the police came into my room unannounced, creating a highly stressful and uncomfortable situation for both me and my partner. This was not only an invasion of privacy but also caused emotional distress. At no point during booking or check-in did the hotel provide any disclaimer or warning about such policies that could affect guests. For a global brand like Marriott, I expected professionalism, transparency, and care for guests’ safety and dignity. Instead, I felt misled and unsupported. If the hotel is aware of restrictions that may impact certain guests, they should be upfront about it before booking, not leave travelers to face such distressing surprises. I will not be staying here again and cannot recommend this property to others. Clear communication and respect for guests are basic expectations, and unfortunately, this hotel failed on both.