Sumiyoshicho, 3 Chome−33, Naka Ward, Yokohama City, Kanagawa Prefecture 231-0013, JapanView hotel details
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Guest Reviews of Comfort Hotel Yokohama Kannai
8.6/10
Very good
460 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.1
Service8.6
Cleanliness8.8
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All reviews(460)
Positive reviews(444)
Reviews with photos/video(111)
Delicious breakfast(126)
Convenient location(64)
Easy to get around(47)
Close to metro(25)
Tasty coffee(14)
Friendly front desk staff(14)
Perfect for business trips(12)
Luggage delivery service(9)
Negative reviews(16)
Guest User
Double Economy
Stayed in Mar 2026
Family
8 review
10/10
Outstanding
Posted on Apr 29, 2026
My stay at Comfort Hotel Yokohama Kannai was enjoyable overall. Parking costs 1,600 yen per day. The front desk team was welcoming, attentive, and professional, making check-in quick and easy. The breakfast buffet was generous and varied—I loved the creamy scrambled eggs with toast and broccoli, and the grilled mackerel with rice was outstanding. Granola with fresh milk was a nice addition. The double room was clean and comfortable, although the bed felt a bit tight. It would be more convenient if complimentary bottled water were available.
Guest User
Double Economy
Stayed in Jan 2026
Traveling with friends
4 review
8.0/10
Very good
Posted on Mar 2, 2026
The room was spacious and fully equipped.
The breakfast was also very delicious.
I booked and checked in on the same day, and the price was cheap and reasonable.
Marish Mackowiak
Double Economy
Stayed in Jan 2026
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 7, 2026
Superb experience for a bargain price, in a super-central location. The Blue line (Yokohama subway) is one block away and other lines aren't much further. Neat and tidy rooms and a fantastic buffet breakfast await. I have traveled all over Japan and can't remember a better experience, especially for the money. The sun-soaked daytime 'Library Cafe' caps it off to provide a Zen-like space to get work done or relax with a complimentary coffee.
Guest User
Double Economy
Stayed in Apr 2026
Solo traveler
10 review
10/10
Outstanding
Posted on May 11, 2026
Really liked this Hotel, very kind staff. The breakfast room is a bit cramped at times but it's well organized so that you don't feel stressed. The location is great!
Guest User
Double Economy
Stayed in Mar 2026
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 22, 2026
I really enjoyed my stay at this hotel. Everything was so clean, and everyone was very helpful. I loved the location. It's close to so many restaurants, and amenities. My view of the city was delightful. I will definitely return.
TripTongTiew
Double Economy
Stayed in Aug 2025
Family
19 review
8.5/10
Very good
Posted on Sep 28, 2025
The location is in the center of Yokohama however the space of room is very tiny and the parking might be full and you have to go somewhere else. The staff there are very nice.
Lovepras
Double Economy
Stayed in Aug 2025
Couple
20 review
9.0/10
Great
Posted on Sep 11, 2025
Location is good, close to China town and not far from the waterfront. There are plenty of convenient store nearby. Staff is very helpful. However, amenities seem to be old and aesthetically not the best.
Guest User
Double Economy
Stayed in Jul 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Aug 28, 2025
I came for a concert at Pia Arena MM. This hotel is incredibly close to the venue, Kannai Subway Station, and Bashamichi, making it extremely convenient. The room was a bit more spacious than average, and they offer free luggage storage. I'll definitely book here again on my next visit!
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Anonymous User
Economy Twin Room
Stayed in Jul 2025
Family
28 review
8.7/10
Very good
Posted on Aug 21, 2025
The hotel is very close to Guannei Station. The front desk is located on the second floor, and with 13 floors in total, waiting for the elevator can take quite a while. The complimentary breakfast is decent, but nothing particularly delicious, and you can expect longer waits if you go after 8 AM.
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Guest User
Double Economy
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 23, 2025
I was extremely satisfied with this hotel. Even during the incredibly crowded Obon holiday, all guests at breakfast were remarkably orderly, and the breakfast itself was excellent. The gentleman at the front desk, who was a bit older, was incredibly patient during check-in, and all other staff members were also very warm and welcoming. The 24-hour lemonade was a great touch. The room's soundproofing was excellent. I've already recommended it to friends and colleagues in Tokyo before my trip even ended, and I will definitely choose to stay here again on my next visit to Yokohama!
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Anonymous User
Double Economy
Stayed in Jul 2025
Family
5 review
6.5/10
Posted on Sep 3, 2025
Clean and compact room as expected in Japan. Breakfast and lift area always crowded due to the limited spaces. Great varieties of food and drinks available for breakfast. Convenient location, within walking distance to Kannai station. Amenities eg. face cleanser, razor etc. are provided at the lobby.
Guest User
Economy Twin Room
Stayed in Jul 2025
Family
1 review
9.5/10
Amazing
Posted on Aug 10, 2025
We had a very comfortable stay.. the room was clean and had enough space for a family of four.. the staff was very nice and polite.. what i loved the most is the free breakfast. They had too many breakfast option and the staff were all nice too.. and the place is absolutely great.. almost walking distance to almost everything
Guest User
Double Economy
Stayed in Jul 2025
Couple
8 review
8.7/10
Very good
Posted on Aug 12, 2025
The included breakfast was good. There were plenty of dining options in the area, and Guannei Station is very close, which made getting around incredibly convenient. The room was a bit on the small side, and the bedding felt slightly damp. However, it did come with a refrigerator and a hairdryer.
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Keiko_N9
Double Economy
Stayed in Jun 2025
Family
12 review
10/10
Outstanding
Posted on Aug 15, 2025
Excellent location! It's just two or three blocks from Guan Nei Station. While the room was small, it was incredibly well-designed and efficient. Breakfast offered a fantastic spread, and the staff were very quick at turning over tables.
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Guest User
Economy Twin Room
Stayed in Dec 2025
Couple
6 review
8.0/10
Very good
Posted on Jan 19, 2026
You may not easy to park inside the hotel carpark as it is limited, but nearby has several carpark also available.