Guest User
November 21, 2021
I can only say that if it wasn't for the excellent service of another hotel the next day to ease my mood, I really want all the one-star bad reviews. I stayed in room 501. There is only another 502 on this floor. The soundproofing is very poor. The four men next door have been chatting loudly, and I can hear them clearly. I sent a WeChat message to the housekeeper for coordination. After nearly an hour of no answer, I dialed the number in the check-in notice, but the number turned out to be wrong. The most speechless situation is that under the premise that other people affect me and my wife and children, the solution given is to let us change rooms, so that means that we can solve the problem if we can’t solve the problem. Don’t you think the hotel room rate is not cheap? , We came for the high evaluation and the so-called high-quality service, and left with full of disappointment! Including the check-out the next day, the hotel did not say anything about the night. It can only be said that the hotel failed in management or public relations.
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