Xianshangdexiaomayi
March 4, 2025
The hotel is in an excellent location, just a few minutes away from the highway, and opposite is the high-speed rail station. The decoration is high-end and divided into AB areas. It is a relatively large hotel in the local area. Parking is convenient and there is an underground garage. Less than 400 yuan includes rich breakfast and unlimited hot springs, which is cost-effective. The hotel's hardware facilities are good, but the software service attitude is average, which cannot be compared with five-star hotels. First of all, the front desk reception, sitting to help guests check in the room, answering guests' questions is a bit impatient, and can't take the initiative to tell guests that the hotel has two restaurants with dinner. The underground floor is a buffet, which can be eaten in the morning, noon and evening. The first floor is a la carte, and the price is a bit more expensive. The guest went to the front desk for consultation, and only said the one on the first floor, not the underground floor. The restaurant and room service staff have a good attitude and can take the initiative to say hello. The most annoying thing is the service staff at the door of the hot spring center. They only know to ask for room cards and don't give the keys to guests. We raised objections and said that they would look at the specific matters. A deposit is required for hotel check-in and a deposit is also required for hot spring keys. In the era of big data, it is a bit backward to operate like this.
Original TextTranslation provided by Google