Lijiang Yulong WUERLI | Holiday Villa · Designer Luxury Snow Mountain View Resort Homestay Reviews

Response from Property: Dear Hu'erli family, I sincerely thank you for choosing to stay at WUERLI Hu'erli Snow Mountain Viewing Resort B&B. When we saw your shared recommendations with pictures and texts and full praise, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc. Moreover, the pick-up and drop-off service of our B&B is very considerate, and free pick-up and drop-off is available for nearby attractions! It is also adjacent to the palace of Lijiang Chieftain Mu, Fuguo Temple, Yushui Village, Dongba Valley, Falcon Valley, Jade Dragon Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and the traditional culture of the Naxi people from different fields and attractions in a multi-dimensional way. The purpose of our B&B is to expect all staff to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of WUERLI's services and the high regard for guests. Thank you again for your sincere sharing, and we look forward to your return to Lijiang and Huerli again to experience a different kind of trip to Lijiang and a unique journey to Huerli.

Response from Property: We are very sorry to hear that you are unhappy. First of all, we apologize to you. Due to our mistake, you did not have a pleasant experience when checking in. We are very sorry that we will give you a free night next time you pass by. Then we want to objectively state that because you did not make an appointment with us in advance for the items you needed, you did not experience our other services. After you checked in, we immediately requested through your WeChat and told you that you could contact us for any needs. Until 2 pm the next day, you did not tell us what you needed. We had to remind you to check out. Our front desk sent you a message to ask, and we provided you with breakfast and free coffee during your stay. We did not provide it as you said, and we did not serve you well in the process of providing it as you said. Due to our mistake, we did not give you a free drink coupon for free coffee, but we told the barista your room number and last name in time. This is the same as many other customers, and we did not serve you well! I hope you understand! As for breakfast, you enjoyed one breakfast in the restaurant, and our butler delivered one breakfast to your room. When you left, the butler also helped you with your luggage. Finally, you said that the online taxi driver you took also said that my home is not good. I am really sorry that we just opened in March this year. Your online taxi driver didn’t know where my home is when he looked at the navigation. I guess he just catered to you. Finally, I am really sorry. We will correct our mistakes. Please don’t exaggerate if it is not our fault. As for what you said about our high prices, the price of the small shop is already the lowest among its peers. You have also seen the configuration and landscape of the room. If it is not worth the price, you can refund it when you check in. It seems that you did not do so. Thank you for your recognition of our environment and facilities. I wish you all the best and step up to the next level!

Response from Property: We have improved based on your suggestions. WUERLI listens to all good suggestions and looks forward to meeting you next time.

Response from Property: Thank you for your comment. We will continue to work hard

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.

Response from Property: Dear Wuerli family, hello, thank you for your recommendation and high praise. At WUERLI Wuerli Snow Mountain Resort B&B, every window presents a pleasant and beautiful view. When you look out the window, the towering snow-capped mountains are like a sacred giant screen, and the white snow tops shine with dreamy light in the sun. That is the pure beauty given by nature. In the early morning, you can encounter the shocking sunrise on the golden mountain. The golden light pours on the snow-capped mountains like a poem and a painting, interpreting the magnificence and magic. At night, the bright starry sky hangs in the sky, set off by the snow-capped mountains, forming an ethereal and romantic picture. Here, the scenery outside the window changes all the time, whether it is the clouds rolling on the snow-capped mountains or the quiet and deep under the starry sky, you can immerse yourself in it and feel the endless charm and gift of nature. Remember that Wuerli will be my home in the future, remember to come back often~

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.

Response from Property: Dear Wuerli family, hello, thank you for your recommendation and high praise. It is our honor to witness your happy moment! Sincerely wish you and your fiancee a happy and peaceful future! At Wuerli Snow Mountain Resort B&B, every window presents a pleasant and beautiful view. When you look out the window, the towering snow-capped mountains are like a sacred giant screen, and the white snow tops shine with dreamy light in the sun, which is the pure beauty given by nature. In the early morning, you can encounter the shocking sun shining on the golden mountain, and the golden light pours on the snow-capped mountains like a poem and a painting, interpreting the magnificence and magic. At night, the bright starry sky hangs in the sky, and the snow-capped mountains set off each other, forming an ethereal and romantic picture. Here, the scenery outside the window changes all the time, whether it is the rolling clouds on the snow-capped mountains or the quiet and deep under the starry sky, you can immerse yourself in it and feel the endless charm and gift of nature. Remember that Wen'erli is my home from now on, remember to come back often~

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.

Response from Property: Dear Wuerli family, hello, thank you for your recommendation and full praise. At WUERLI Wuerli Snow Mountain Resort B&B, every window presents a pleasant and beautiful view. When you look out the window, the towering snow-capped mountains are like a sacred giant screen, and the white snow tops shine with dreamy light in the sun. That is the pure beauty given by nature. In the early morning, you can encounter the shocking sunrise on the golden mountain. The golden light pours on the snow-capped mountains like a poem and a painting, interpreting the magnificence and magic. At night, the bright starry sky hangs in the sky, set off by the snow-capped mountains, forming an ethereal and romantic picture. Here, the scenery outside the window changes all the time, whether it is the clouds rolling on the snow-capped mountains or the quiet and deep under the starry sky, you can immerse yourself in it and feel the endless charm and gift of nature. Remember that Wuerli will be my home in the future, remember to come back often~

Response from Property: Dear Wen'erli family, thank you for choosing Wen'erli Resort Hotel and your valuable suggestions and comments. We are very sorry for the bad stay experience. Regarding the heating and water pressure problems you mentioned, we have attached great importance to it and immediately followed up and verified the problem. Regarding the hardware facilities problem you reported, we have now carried out a comprehensive inspection and repair of all the rooms in the hotel, and strengthened daily inspections and maintenance work to ensure that these facilities can operate normally, avoid the same problems, and provide solid guarantees for your stay experience. We should check clearly before the guests check in, and replace the room with a room in good condition in time when there is a problem with the room. We apologize again for the inconvenience caused to you by our problems. Thank you very much for your affirmation of our environment, service and hygiene, and sincerely thank you for your valuable suggestions, which are our driving force for continuous progress. We will continue to work hard to continuously improve the service quality and hardware facilities of the hotel to provide you with a more comfortable and satisfactory stay experience, and look forward to letting you see a better Wen'erli!

Response from Property: Dear Wuerli family, we sincerely thank you for choosing to stay at Wuerli Snow Mountain View Resort B&B. When we saw your sharing recommendation with pictures and full marks, our hearts were filled with incomparable warmth and joy. Our hotel is located in Xinshan Village, Baisha Town, Yulong, not far from Baisha Ancient Town, Shuhe Ancient Town, Lijiang Ancient Town, etc., and our B&B's pick-up and drop-off service is very considerate, and nearby attractions can be picked up and dropped off for free! The surrounding area is also adjacent to the palace of Lijiang Tusi Mu's family, Fuguo Temple, Yushuizhai, Dongba Valley, Falcon Valley, Yulong Snow Mountain... and the beautiful Wenhai Scenic Area. You can experience and understand the local customs and traditional culture of the Naxi people from different fields and different attractions in multiple dimensions. The purpose of our B&B is to expect all employees to pay attention to every guest with 100% enthusiasm, so that guests can truly feel the professionalism of Wuerli's service and the high attention to guests. Once again, I sincerely thank you for your thoughtful sharing. We eagerly look forward to your return to Lijiang and Wen'erli to experience a different trip to Lijiang and a unique tour to Wen'erli.