Hilton Lijiang

The room cleaning was subpar and incomplete. The iron in my room hadn't been cleaned in a long time, and when I used it, it stained my white linen pants with large black marks. After inquiring with the front desk and the cleaning lady, she confirmed it was due to the iron not being cleaned for a long time and that the stains could be washed out. She then replaced the iron for me, but the hotel offered no other compensation or resolution. After checking out, I tried to wash the pants myself, but the black stains were impossible to remove. The hotel's facilities also fall short of five-star standards; everything feels old and dated. The service isn't up to par either. I requested a room close to the elevator in my booking notes, but I was assigned a room almost at the very end of the corridor (as the building is long and narrow, the corridor is extremely long), and it took several minutes to walk from the elevator to my room. Furthermore, the gym is very disappointing, with very few machines, and the swimming pool was overcrowded and poorly maintained. Breakfast was chaotic, with dirty plates everywhere and nowhere to sit, and the food was unappetizing. Even the complimentary fruit platter was meager. I absolutely do not recommend this Hilton; there are too many pitfalls!

It was alright, but you have to pick up your own food delivery. The environment was pretty good though.

The hotel is not in the Old Town, but about 5 kilometers away, offering a quiet environment with distant views of Jade Dragon Snow Mountain. The rooms are spacious and bright, and the shower/toilet area is well-designed with a wet and dry separation, making for a very comfortable stay. The hotel also has a swimming pool and spa facilities, which are quite comprehensive. The breakfast was especially rich and satisfying.

The facilities are relatively new, and the rooms are spacious and clean. The duplex suites and rooms with large round bathtubs are perfect for a relaxing getaway. I recommend booking a high-floor lake view room for a more expansive view. If you prefer quiet, this hotel is much better than those within the Old Town. The hotel is also very close to the Lijiang Eternal Love scenic area, just a few minutes by taxi, making it super convenient for attending shows.

I had a very pleasant stay at the hotel. The staff were professional and attentive, and Jason at the front desk provided excellent service!

The views are amazing! They proactively offered oxygen, and breakfast was complimentary. The location is very quiet and great, right by Wenbi Reservoir, perfect for a walk.

The service was excellent, and the hotel's swimming pool was also a great feature!

This Hilton is super convenient if you have an early flight or just need a quick overnight stay, as it's only about a 20-minute drive from the airport and has easy highway access. The rooms are pretty standard – nothing bad, nothing amazing. The breakfast is decent enough for a quick bite. Overall, it's a solid choice, and I'd probably pick it again for the convenience factor.

The room was clean and tidy, and the hotel is located next to Wenbi Reservoir, offering distant views of Jade Dragon Snow Mountain. What really drew me to this hotel was its beautiful, extra-large indoor swimming pool.