Guest User
May 3, 2023
The service was very poor. The river view room did have a river view, but the glass was not wiped and was dusty.
The worst experience is the air conditioner. When the cold air is turned on, there is only wind but no cold. The temperature rose higher and higher every month. I called customer service to solve it. The customer service said that there would be no problem with so many rooms. You may or may not have checked it when you went out, but there was no improvement in the air conditioner when you checked in at night. The temperature was 30° all night. I repeatedly asked the front desk to confirm the operation method. It was not an operation problem. In fact, the air conditioner was old and it was time to retire it. Moreover, you cannot change rooms or check out.
Well, since you gave me such a bad experience, I will tell your true situation to travelers who have not stayed there yet.
best wishes
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