Ali5013
September 6, 2021
The only thing I want to give a bad review is the service, environmental sanitation is ok. The bad service reviews come from the front desk. There is a discount in the room reserved by Ctrip. I admit that it also includes breakfast, but I asked the front desk when I checked in. It is said that it is not included, because it is a special room. After communicating with the staff of Ctrip, all are available. It is understandable that the hotel wants to attract customers through various channels, but the promise on the platform should also be given to customers. This is the most basic of. It can only be said that Ctrip's customer service has five-star praise, and it is very efficient and very effective.
Original TextTranslation provided by Google