Exotica Hotel & Spa by Zante Plaza

On reading some reviews we were a tad worried about going here ! But wrong we loved it gutted to be home if I’m honest :( I wonder how some people judge as I feel it is just another level of spoiling the good for others. Ok so we arrived there was some confusion over how many of us there were and we were put in a small room with put you up bed but the next morning straight on it once rooms etc were sorted and we were upgraded to a massive one with patio etc it was so lovely so thanx guys only downside was the cleaners could do with rubber wheels lol so noisy very early in the mornings with there trolleys and the noise above the rooms was harsh with scraping chairs all hours rubber feet maybe lol . The food was scrumptious and we’ve put on a ton of weight always something different spoilt for choice , Now the bar man is a grumpy one but understandable being as it’s late season but the lovely Elsa who was always smiling and super lovely well made up for him sorry grumpy bar man my bad She knew exactly what drinks we wanted from day one without asking and made mean cocktails for adults and kids daughter loved that too hubbie misses your skills and your smiles thanx Elsa . Then there was Alexis ,Alex to all the lifeguard which are few and far between in Greece so loved that . Upon reading about said grumpy lifeguard we were again worried but in all honesty that man is a diamond he even taught our daughter who has adhd and sensory processing how to manage and gain confidence in the pool he was attentive and constantly watching for the safety of all so thanx Alexis , we watched children running around the pools etc people need to be more aware of the safety rules as accidents can go bad no fault of him explaining at all ! Even our own lifeguards in the uk deal with things much more harsh . All in all our best holiday yet amazing staff couldn’t do enough for you always happy to help and the place was beautiful what more could you ask for ooh almost forgot it’s brilliant that the planes go right over your heads sounds amazing and doesn’t go on late at night either hope to be back soon missing you all from Carl Char and Harmony in the not so sunny uk

Just returned from my third stay at Exotica Hotel and Spa by Zante Plaza with my son and once again it was fantastic. This hotel never disappoints which is why we keep coming back, already booking again this year and again next summer too. The location is perfect, just a short transfer from the airport and close to local shops and restaurants on the main *****. The hotel itself is clean and well maintained with a welcoming atmosphere and friendly vibe. Our room was a great size for the two of us, with a comfortable bed and fluffy pillows - we both slept well every night. This was our second time with a pool view which we definitely prefer. It's lovely to wake up with the sun shining in and a lovely view. The rooms are nice, I've stayed in far worse hotels. The toilet and shower are in separate spaces, which might not suit everyone but it works fine for us and we've adapted easily during our stays. The pool area is great, lifeguard on duty, always clean and tidy with plenty of sunbeds. The pool bar is great with snacks and ice cream available outwith meal times. The food throughout the day was excellent with good variety and specifically enjoyed the themed evenings. The entertainment was good too without being over the top. But what really makes Exotica special for us is the staff. A heartfelt thank you to Visi, Bruna and Elsa who truly went above and beyond for us. Their warmth, friendliness and genuine care made us completely at home - its staff like this that make this place amazing. We cant wait to come back soon.

Great hotel only 500 metres to the beach. Great service both at the reception and at the restaurant with friendly staff. The food is delicious! We really enjoyed ourselves.

We went as a family, it was just under £3,000 per couple for a week, at that amount you expect a certain quality it was really poor, you can see from the images, our room is nothing like how they market it, the food was basic at best, they rotate the same things every couple of days, this is marketed as a premium place to stay, sadly not, the staff were nice, except for the life guard who would not let the kids have any fun unless an adult was in the pool with them no matter if the kids can swim well. Overall disappointing.

A lovely place with a very service-minded, friendly and competent staff who do everything for the guests' experience. The place is really well located and has everything to offer. Good variety in the buffet, good food, a bit of a long queue for drinks but a good selection of both food and drinks. There is nothing more than a children's pool for children, so if you travel with children you have to provide your own activities for them. Close to the hotel there is a playland/fairground where you can experience a lot, though.

Hotel is very central in Kalamaki and only a short travel from the airport. The staff were all very friendly from check-in to check-out including Mary at Reception, our housekeeping lady and the bar & restaurant staff. Food was varied & offered great Gluten Free options every day which is unusual. First time All Inclusive in Greece for us. Not entirely sure whether I would do it again as we like to sample the local tavernas & restaurants. Ate out a few times at the Dias (our favourite restaurant here) as we’ve travelled to Kalamaki a few times. Special thank you to Panos and Elsa for keeping us topped up at the main bar and pool bars. Also to Alexis the pool lifeguard who continually watched over everyone making sure safety was a priority around the pool. He was alert at all times and prevented one situation from getting out of control in a very fair, but firm manner, when a small group were getting rowdy. Did notice a difference when his day off came round and the other lifeguard spent his 3 days sitting scrolling his phone, without appearing to be alert to what was happening in and around the pool. A huge difference in taking their responsibility seriously.