We stayed here for our 1 week ski holiday in January 2024. Not many hotels I have stayed in I would return to, but this is definitely worth returning to again ! Amazing location, the ski bus stop is right outside the hotel and you can ski back to the hotel at the end of the day, the hotel also has its own ski rental shop and lockers! The service was excellent, we never had a bad meal here ! The salad bar was my personal favourite as they had a wide variety of options. George was an amazing friendly addition to the hotel as he provided a very good service in the evening, making everyone feel at home and welcome. He even took a small group of us skiing on his day off and provided snacks and coffee too ! Marcus behind the bar was also very friendly and provided a good service and kept the drinks flowing. The spa area was good too ! The out door heated pool and saunas were a good way to spend the end of the day. The room was nice and spacious, we had a balcony that overlooked the pool and petting zoo! If we’re were to come back to Zell am see we would definitely stay here again. I have never been to a hotel were the service has been this good !