Building 21, Banshan Lijing, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
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Guest Reviews of Relian-the hidden villa inn
9.1/10
Good
287 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service9.3
Cleanliness9.1
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All reviews(287)
Positive reviews(279)
Reviews with photos/video(144)
Tasty food(42)
Clean pool(32)
Great swimming pool(32)
Offers pick-up/drop-offs(28)
Friendly staff(25)
Garden view(7)
Close to airport(5)
Negative reviews(8)
HAMAD ALHARQAN
Lotus Whisper Double Bed Room
Stayed in Jun 2025
Solo traveler
18 review
10/10
Outstanding
Posted on Jul 15, 2025
Everything was perfect, the owner was just warm and super friendly, helped Me out booking tianmen mountain tour, got a free upgrade to bathtub room with amazing view, everything you need are provided, the location on the edge of the city where you can enjoy the nature and escape the noise, while going to the center will cost you 2$ by Didi.
If you are staying in Zhangjiajie, then this is the right place .
Response from Property: Thank you for your kind review! Even though we don't speak the same language, those moments when we greeted each other with smiles every day during your stay here were really delightful. I sincerely wish your upcoming journey is filled with beauty everywhere and pleasant surprises at every turn. Looking forward to seeing you again!
Guest User
Again Light Luxury Romantic Double Bed Room
Stayed in Sep 2025
Couple
20 review
9.0/10
Great
Posted on Oct 8, 2025
Peaceful Hideaway Near Tianmen Mountain – Perfect for Couples or Families
Relian – The Hidden Villa Inn was a gem of a stay and exactly what we needed after exploring the stunning scenery around Tianmen Mountain.
The location is perfect — just a short distance to Tianmen Mountain but tucked away enough to feel calm and quiet. It’s a real peaceful retreat, ideal for unwinding before moving on to your next destination.
The villa grounds are beautiful, with a lovely pool area that adds to the calm vibe of the place. Whether you’re travelling as a couple or with family, it offers a nice mix of comfort and serenity.
The atmosphere is relaxed and welcoming, and the setting really encourages you to slow down and enjoy the moment. It was the perfect spot to recharge, and I’d highly recommend it to anyone visiting the area.
Response from Property: Dear Guest,What a wonderful surprise it is to read your kind words about our villa! Thank you for recommending us to other travelers. We hope your next adventure is equally wonderful, and we would be delighted to host you, your family, or friends again in the future. We look forward to seeing you once more.
Alba Garces Carretero
Again Light Luxury Romantic Double Bed Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 12, 2025
Super nice place!
Awesome rooms, tidy and neat.
The owners are lovely guys, very friendly, warm and welcoming!
We will come back for sure.
Response from Property: 謝謝,感謝地球的兩端還能相遇,也願你們看到了最美的張家界,我們下次見!
Anastasiia Entokh
Delight Exclusive Standard Twin Room
Stayed in Jul 2025
Traveling with friends
2 review
9.5/10
Amazing
Posted on Sep 17, 2025
We stayed at a villa in Zhangjiajie (Avatar Mountains) for 3 nights and absolutely loved it.
Pros:
- Very customer-oriented service.
- Clean and cozy rooms.
- Modern facilities and technology in the hotel.
- Extremely helpful and friendly staff, always ready to assist.
- Clean and well-maintained pool.
Cons:
Honestly, there weren’t really any. The only minor things: breakfast was quite unusual for Western guests (only Asian dishes), and the location is a bit remote, you need a car to get there. But that’s just part of the Avatar Mountains experience rather than a drawback.
All in all, it was a wonderful place to stay in Zhangjiajie - comfortable, welcoming, and relaxing. We would gladly come back again!
Мы останавливались во вилле в Чжанцзяцзе (Горы Аватара) на 3 ночи и остались очень довольны.
Плюсы:
- Высокая клиентоориентированность.
- Чистые и уютные номера.
- Современное оснащение и технологичность отеля.
- Персонал всегда отзывчивый и готов помочь в любое время.
- Чистый и ухоженный бассейн.
Минусы:
Для нас их почти не было. Разве что завтраки были довольно необычные для европейцев, исключительно азиатская кухня. Ну и расположение: доехать можно только на машине, но это естественный нюанс Гор Аватара, а не недостаток отеля.
В целом, отличное место для проживания в Чжанцзяцзе, где чувствуешь заботу персонала и настоящий комфорт. Мы бы с радостью вернулись!
Response from Property: Благодарим вас за положительные отзывы! Они станут для нас лучшим движущим началом — мы будем постоянно совершенствоваться и становиться всё лучше. Надеемся, что вы увидели самый прекрасный Чжанцзяньцзе. До скорой встречи!
Ksenia. S.
Happy Starry Sky View Duplex Glass Sunshine Double Bed Room
Stayed in Jun 2025
Traveling with friends
37 review
9.5/10
Amazing
Posted on Jul 20, 2025
Very nice gest house. Stuff helped us to buy tickets for evening Fox show with discount and good seats.
Response from Property: Dear guest, thank you for your kind words. It means a great deal to us to hear that you had a pleasant experience. We hope you get to see the best of Zhangjiajie and that you have a wonderful journey here.
Hi Terii
Delight Exclusive Standard Twin Room
Stayed in Sep 2024
Traveling with friends
21 review
10/10
Outstanding
Posted on Oct 5, 2024
We had a great stay at this hotel! It’s just a few minutes drive from the entrance gate to Tianmen Mountain and the airport, making it very convenient. The owner is approachable and speaks English. Our room was clean and well-maintained. The breakfast offered a Chinese style, and I particularly enjoyed their noodles. Although it was cloudy during our visit, I can imagine the views of the sunsets and mountains would be stunning on a clear day. Overall, a lovely place to stay!
Response from Property: Thank you for your positive feedback. I hope you had a pleasant holiday. We are very close to Tianmen Mountain, about a five minute drive, about 30 minutes from Forest Park, 15 minutes from the high-speed railway station, and 10 minutes from the airport. It is very convenient to travel. In China, Didi is still very important. You have come all the way here, and I will definitely help arrange everything. I can rest assured and I hope you have seen the most beautiful Zhangjiajie.
Guest User
Duplex Family Friendly Room
Stayed in Sep 2024
Family
3 review
10/10
Outstanding
Posted on Oct 26, 2024
Very clean with great staff and good attitude,
Very helpful with any need we had.
The location is great, outside of the city center but still very close to anything we needed or wanted to visit.
Recommend a lot!
Response from Property: Welcome to Zhangjiajie
Guest User
Delight Exclusive Standard Twin Room
Stayed in Jun 2024
Traveling with friends
4 review
10/10
Outstanding
Posted on Jul 14, 2024
Amazing stay and incredibly helpful host who even gave us a ride to the cableway and good tips and guides. Clean and beautiful rooms.
Response from Property: Welcome to Zhangjiajie. If you don't know how to better explore Zhangjiajie, you can come to us. We have map videos that can clearly tell you how to explore Zhangjiajie
Qianlimingyigeweixiao
Lotus Whisper Double Bed Room
Stayed in Sep 2025
Family
8 review
2.0/10
Posted on Oct 10, 2025
The soundproofing in the room is very poor. You can even hear the sound of water running in other rooms. There is no soundproofing at all. The room hygiene really needs to be improved.
Original textTranslated by Google
Response from Property: First of all, we are deeply sorry that your stay was not satisfactory and we take your concerns very seriously. Regarding any details you may have raised, we would like to be frank: the rooms are made of concrete, which offers improved soundproofing compared to most wooden guesthouses. All showerheads are fully restocked, and linens are strictly changed for each guest. We always strive to resolve any issues during your stay promptly. If you had any questions about your room, whether you needed a room change or were dissatisfied with the service, we would have responded immediately without any pressure. Unfortunately, we were unable to receive your feedback and requests, missing the opportunity to communicate and adjust promptly. Due to the high volume of guests during the National Day holiday, we have tried our best to combine your three reserved rooms to accommodate your group of six adults and one child. Considering your large luggage, we have arranged a business car to pick you up from the airport at 11 PM. The next day, after you checked out, your family and children rested in the lobby from the afternoon until nearly 8 p.m. We diligently provided them with a fan, concerned about the heat for the elderly and children. When we learned you were visiting the 72 Wonderful Towers, we offered to drive them to you, considering your need to return to pick them up. These actions were all designed to make your trip less stressful. We are also perplexed and regretful that we failed to convey our sincere care. We sincerely recommend that you contact us promptly with any requests or complaints you have during your next stay at our B&B. This will ensure a smoother experience. Finally, we wish you a safe journey and hope we can continue to improve our service in the future.
M301374****
Lotus Whisper Double Bed Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 12, 2025
The environment is really great, nothing to say 😭. I came to Zhangjiajie with my partner and was very satisfied with my decision to book this hotel. The owner was so welcoming that I almost felt embarrassed! I will come again next time!!!
Original textTranslated by Google
Response from Property: Thank you, dear. I hope you have seen the most beautiful Zhangjiajie. See you later, dear!
M862668****
Lotus Whisper Double Bed Room
Stayed in Jul 2025
Family
2 review
8.5/10
Very Good
Posted on Aug 3, 2025
The location is near Tianmen Mountain and scenic spots. Taxis are easily accessible. The facilities are quite complete, though a bit dated. The host is very hospitable. The room was well-decorated, and the terrace offers a beautiful view of the sunset.
Original textTranslated by Google
Response from Property: Thank you for liking it. I'm grateful for the time that brought us together, and I hope you have seen the most beautiful Zhangjiajie。
_ZFB369902****
Delight Exclusive Standard Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 27, 2025
The room is clean, the boss is friendly and helpful, the breakfast is delicious, and there is a swimming pool for swimming🏊
Original textTranslated by Google
Response from Property: Thank you for your love, little fairies. I hope you can see the most beautiful Zhangjiajie. See you later!
PavelSem
Lotus Whisper Double Bed Room
Stayed in May 2025
Couple
8 review
10/10
Outstanding
Posted on Jun 21, 2025
Amazing hotel, stylish beautiful spacious rooms, yet located in a cozy area away from the main streets. The train station is 5-7 minutes by taxi. The staff is responsive and pleasant, helped with everything, answered questions, took us to the airport on the way back. The hotel also has a small outdoor pool where you can relax after long hikes in the mountains.
Original textTranslated by Google
6/7
Response from Property: Thank you very much for your praise. It is not easy to meet at the two ends of the earth, so we will cherish this fate. As long as you need it, we will give it to you. We also hope that you can see the most beautiful Zhangjiajie! I hope we will have the opportunity to see you again!
Anonymous User
Lotus Whisper Double Bed Room
Stayed in May 2025
Couple
12 review
10/10
Outstanding
Posted on Jun 5, 2025
The room is spacious and very clean. The owner helped me book tickets and plan the tour. Very considerate❤️. I will stay here again next time. Good value for money. Booking tickets is also cheaper.
Original textTranslated by Google
Response from Property: TKS dear, this season is the most comfortable time. As long as we have it, we will respond to your call and meet your request. We have come all the way here just for you. I hope you have seen the most beautiful Zhangjiajie. All the best!
1515054****
Featured Panorama Room (Double Bed) (Bathtub)
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 4, 2025
Very good. I chose this hotel because I have to bring my pet. When I go out to play during the day, the boss and employees will help take care of the dog and give suggestions on where to go. In short, I am very satisfied.
Original textTranslated by Google
Response from Property: Thank you dear, our B&B is pet-friendly and has three flower courtyards. The puppies love staying here and the air is good. Other guests also like it. I hope we can meet again next time. Best wishes!