Apartment Building 2, Dingtai Phase III Jinse Jiayuan, Longmen Community, Guanliping Office, Yongding District, Zhangjiajie, Hunan, ChinaView hotel details
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Guest Reviews of THOUSAND HOTEL
9.5/10
Outstanding
6855 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(6855)
Positive reviews(6779)
Reviews with photos/video(2929)
Offers pick-up/drop-offs(1266)
Delicious breakfast(983)
Large rooms(755)
Convenient location(527)
Friendly front desk staff(396)
Close to airport(160)
Delicious buffet(59)
Awesome gym(58)
Negative reviews(76)
Guest User
Smart Cozy Room (Double Bed)
Stayed in Mar 2026
Solo traveler
65 reviews
10/10
Outstanding
Posted on Apr 23, 2026
The hotel's location is excellent, especially since we were planning a day trip to Tianmen Mountain and it's right nearby. We drove there, but Tianmen Mountain's parking lots fill up fast and are often inaccessible, so we parked at the hotel. It was a quick 6 yuan taxi ride to the mountain. The front desk lady was super nice and pretty, and even upgraded our room. The room itself was clean and spacious, and the hot, strong shower was perfect for unwinding after a long day. Great value for money! I'll definitely book here again next time.
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6/13
Response from Property: Dear Guest, thank you for your support and patronage of Qian Hotel! Your satisfaction is our ultimate goal. We will transform your encouragement into motivation, continuously improve our quality, and strive to provide every guest with more attentive and thoughtful service. We look forward to serving you again!
novie tjin
Smart Deluxe Room (2 Beds)
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 11, 2026
Before i booked this hotel, I have read many good reviews about this hotel. And turned out they were all true. Hospitable hotel, welcoming and friendly. Quick response to our requests. I love my room a lot, clean, simple, smart, beautiful design❤️ thank you for making my stay wonderful🙏🙏
6/10
Response from Property: 尊敬的賓客,謝謝您的真誠肯定與暖心鼓勵,我們將懷揣這份認可,以更優質的服務、更整潔的環境回饋每一位賓客的喜愛與支持。始終保持熱情周到的服務態度,用心做好旅居服務,期待與您再次相遇!
Anonymous User
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Family
4 reviews
8.0/10
Very good
Posted on May 15, 2026
The hotel breakfast buffet has great varieties of oriental food. I appreciate the cleanness of the room especially free of cigarette smell. They offer free shuttle services to/from high speed railway station.
Response from Property: 感謝您的入住與評價!我們很高興您對早餐、客房衞生及班車服務感到滿意。對於您提出的環境與服務方面的建議,我們已高度重視並持續優化,期待您的再次光臨,祝您生活愉快!
Andrei Serbu
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Couple
3 reviews
10/10
Outstanding
Posted on May 13, 2026
A very good hotel with a good location for airport, cableway or train station transfers. Big rooms, clean with a lot of amenities. We enjoy the stay and recommend.
Response from Property: 尊敬的賓客,由衷感謝您選擇仟酒店並給予高度評價!能為您帶來一次舒心愜意的入住體驗,我們倍感榮幸。往後我們也會繼續保持良好的環境衞生與貼心周到的服務品質,不辜負每一位賓客的信任與支持,祝您生活愉快,期待常回來小住!
Guest User
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 11, 2026
Excellent hotel with great location for all the tourist spots.
Thousand hotel is a 10min walk to Tianmen mountain.
The rooms are great with modern technology and great sizes, especially for families. Good range of breakfast to start your day.
The staff were very considerate and welcoming although we don’t speak Chinese
Thanks to the hotel staff
Response from Property: 非常感謝您選擇仟酒店並留下如此美好的評價!我們始終注重賓客體驗,努力營造舒適安心的居住環境。您的肯定是我們前進的方向,祝您生活愉快,歡迎常來!
Guest User
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Couple
5 reviews
10/10
Outstanding
Posted on May 8, 2026
The hotel was amazing, very close to the Tianmen cableway! The room was spacious and clean and very elegantly furnished. The shower in particular was a real treat with multiple nozzles. The staff was super kind and the airport pickup/drop off is super useful with heavy baggages. Overall 10/10, I ‘d totally recommend staying here! :)
Response from Property: Dear Guest, thank you for your sincere and detailed review and rave reviews. Your support and encouragement give us the motivation to keep improving! We will take every guest's stay experience seriously, continuously improve our shortcomings, enhance our service quality, and do our best in every little thing. We look forward to seeing you again!
Guest User
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Couple
6 reviews
10/10
Outstanding
Posted on May 16, 2026
Great stay at this hotel:) The room was very clean and beautiful. They were really nice to us.
Response from Property: 尊敬的賓客,您的滿分好評我們已經暖心收下,非常感謝您的真實認可與喜愛!我們始終堅持以人為本,用心做好住宿服務,注重衞生、講究細節、熱忱待客,衹為給您帶來安心舒適的入住感受,歡迎常來打卡!
Pano521
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on May 5, 2026
This hotel is 5/5. The location is excellent, just a short walk from the Tianmen Mountain cableway. There are plenty of great local cafes nearby to grab a bite.
We stayed on the 15th floor and we had the mountain view from our window. The room was spotless and very comfortable. I also really enjoyed the breakfast. It was quite diverse with a good spread of rice, noodles, eggs, sausages, fresh fruit, and more.
Special thanks to the staff! I accidentally left my belongings in a taxi, and the reception staff went above and beyond to contact the driver and get my items back.
Highly recommended! We would definitely stay here again.
Response from Property: 尊敬的賓客,非常感謝您寫下這麼詳細又温暖的五星好評!看到您説我們的地理位置、山景房、豐富早餐都讓您滿意,尤其是提到前台同事幫您找回遺落物品這件事,我們整個團隊都特別開心。能讓您住得舒心又安心,就是我們最大的動力!您的認可我們都收到啦,也真心期待您下次再來,我們一定繼續用心服務,祝您旅途愉快!
Sandra María López
Smart Deluxe Room (2 Beds)
Stayed in Mar 2026
Couple
8 reviews
10/10
Outstanding
Posted on May 3, 2026
We highly recommend Thousand Hotel. The rooms are clean, the breakfast hav a variety of food and the staff members are very friendly and helpful!
Response from Property: 您的好評讓我們倍感温暖!仟酒店致力於成為您旅途中的安心之選,用優質的服務、舒適的環境回饋每一位客人。感謝您的認可,我們會繼續努力,期待重逢!
Guest User
Smart Cozy Room (Double Bed)
Stayed in Mar 2026
Couple
2 reviews
10/10
Outstanding
Posted on May 2, 2026
This hotel truly offers outstanding service and facilities, absolutely recommended! The excellent service and comprehensive amenities provided by the hotel have garnered widespread praise, and it's definitely worth recommending to every guest.
Original textTranslated by Google
Response from Property: It's a great honor to receive your praise and recognition! At Qian Hotel, we hope every encounter is filled with warmth. Seeing you comfortable and happy makes all our efforts worthwhile. We wish you a pleasant journey and welcome you back anytime!
Anonymous User
Executive Panoramic Suite
Stayed in Mar 2026
Couple
6 reviews
10/10
Outstanding
Posted on May 1, 2026
Fantastic stay, suite was clean and modern, good views. Breakfast was tasty. They offer complimentary transfer to/from airport. Would recommend it and would stay again
Response from Property: Thank you for your support and patronage of Qian Hotel! Your satisfaction is our ultimate goal. We will transform your encouragement into motivation, continuously improve our quality, and strive to provide every guest with more attentive and thoughtful service. We look forward to serving you again!
Qiaomin
Smart Deluxe Room (2 Beds)
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on May 1, 2026
The room was clean and tidy. The Xiaodu smart speaker was very convenient. Breakfast was also great.
Original textTranslated by Google
Response from Property: Dear valued guest, thank you for your positive feedback on our hygiene practices! We maintain strict cleaning standards, leaving no detail overlooked, all to ensure your peace of mind and comfort. Your satisfaction is our goal, and we will continue to uphold this commitment. We look forward to your next visit!
Guest User
Smart Cozy Room (Double Bed)
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 3, 2026
The pickup service was super convenient. The room was clean and tidy, and the amenities were smart.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您的好評如春風拂面,温暖了我們整個團隊!在仟酒店,我們用心對待每一位客人,衹為留住您的美好瞬間。感謝您的認可,我們會再接再厲,恭候您的再次蒞臨!
Guest User
Smart Deluxe Room (2 Beds)
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on May 3, 2026
What impressed me most about this hotel was the laundry facilities and the rooftop terrace. Not only can you wash your clothes, but there's also an open-air balcony to dry them. If you come back late or if it rains, the staff even bring your clothes in and hang them indoors for you. This is incredibly helpful for families traveling with a lot of clothes to wash. I'd definitely stay here again next time!
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your five-star rating! Qian Hotel is committed to providing you with a high-quality stay experience, and we are delighted to see your recognition. We will continue to serve you with dedication, making every stay a wonderful memory of your journey.
Guest User
Smart Cozy Room (Double Bed)
Stayed in Mar 2026
Traveling with friends
22 reviews
9.0/10
Great
Posted on May 18, 2026
There are a lot of restaurants near the hotel. All the staff are active and very kind. No difficulties for the communication. The breakfast was ok. Most attractive thing is the late check out time of 2 p.m. Quite satisfactory stay.
Response from Property: 尊敬的賓客,很高興本次入住能夠讓您滿意,由衷感謝您的肯定與支持!酒店始終秉持貼心待客、品質至上的理念,用心做好服務、嚴控衞生細節,珍惜每一位賓客的到來。願您往後出行皆順心如意,我們隨時等候您的光臨!