Shenglong Apartment (Wanlong Ski Resort)

Chongli Shenglong Apartment: Experience Hits Rock Bottom, Number One Hotel to Avoid for Skiers! ⭐: Giving it one star feels like a waste. Our two-day stay was an absolute disaster. Hygiene, facilities, service, and amenities were all subpar. To top it off, a hotel error made me sick. I strongly advise all ski enthusiasts to steer clear! For this ski trip, we booked a twin mountain-view standard room at Chongli Shenglong Apartment. We were told upon booking that we'd be upgraded to a triple standard room for free. I thought it was a pleasant surprise, but it turned out to be the beginning of a nightmare. The so-called upgrade was a complete downgrade, leading to one frustrating incident after another, completely ruining my good mood for skiing. Firstly, critical facility malfunctions frequently occurred, directly impacting my health and living experience. On the first night, when I went to wash up, I found that there was no hot water in the shower. After contacting the front desk, I was told that the hotel had not turned on the water heater in advance. In the cold weather, I could only take a quick cold shower. That night, I caught a cold and developed symptoms like dizziness and a stuffy nose, which subsequently affected my skiing plans. I thought the hot water issue would be resolved, allowing for normal washing. However, over the next two days, the hot water in the shower was not only intermittent but also suffered from extremely low water pressure. The water flow was as thin as a strand of hair, and it took over half an hour to wash my hair, leaving my body feeling unclean. The washing experience was terrible. After I reported it to the hotel, the maintenance worker came to check and actually said, "The shower is just like this, there's no water pressure," and suggested I switch rooms if I couldn't accept it. After a full day of skiing, I was already physically and mentally exhausted. Having to carry heavy ski gear and luggage to change rooms was simply unacceptable. The hotel showed no consideration for the guests' actual situation and offered no reasonable solutions, being utterly perfunctory. Secondly, the 'ski-in/ski-out' advertising was misleading, and the complex movement added unnecessary trouble. The apartment boasts the convenience of 'ski-in/ski-out' skiing, but in reality, only some room types offer this. For our upgraded room, to reach the ski area, we had to walk to another unit building, then take an elevator to the first floor, and finally pass through a ski corridor to reach Changlongdao. The entire process was cumbersome and inconvenient, especially when carrying skis, ski suits, and other equipment. The so-called skiing convenience was completely nonexistent and severely inconsistent with the advertising, offering no practical utility for skiing guests. Furthermore, amenities were extremely scarce, and prices were exorbitant and exploitative. The apartment has no proper dining facilities, making it impossible to solve breakfast and dinner issues, and there are no convenient dining options nearby. There is only an unmanned vending store where water, snacks, instant noodles, and other items are priced far above market value. The prices were outrageously high, like being 'robbed.' A bottle of ordinary mineral water cost more than three times the market price. We were forced to pay high prices for essential temporary purchases. The living convenience was zero, and the value for money was extremely low. Finally, the room upgrade was in name only, providing no improvement to the living experience. The upgrade from a twin mountain-view standard room to a triple standard room did not involve any rational room planning. The furniture was haphazardly arranged, and no practical additional living items were provided. On the contrary, due to the slightly larger room size, the heating was insufficient, leading to a lower indoor temperature. Coupled with the hot water and water pressure issues, the living comfort was far inferior to the originally booked room type. The so-called "upgrade" was merely a hotel gimmick, and the actual experience was greatly diminished. In conclusion, my two-day stay at Chongli Shenglong Apartment was an utterly awful experience. The hotel's facilities were faulty, the service was perfunctory, amenities were lacking, and the advertising was false. Moreover, a hotel error caused me to catch a cold, indicating a complete failure to fulfill the basic responsibilities of accommodation service. Whether for a ski vacation or a short stay, I strongly recommend everyone to avoid this apartment. Don't let a terrible accommodation experience ruin your entire trip!

Great! We checked in on the second day of Chinese New Year, and although we only booked two nights, it was incredibly convenient and comfortable! The ski slope is right outside, so after a tiring morning of skiing, we'd just pop back for a nap and then head out again in the afternoon. We're not too picky about food; there's a small supermarket in the parking lot that has everything. If you're looking for something fancier, you'll need to go to the main ski lodge or drive out. Since I'm lazy, I'd just buy something from the supermarket for lunch, and then drive out for dinner after skiing. It seems like the area might be a bit remote for delivery, or perhaps it was just because of the Chinese New Year. Parking was also very convenient; we'd drive out for dinner after skiing and come back, and even during Chinese New Year, we never had trouble finding a spot. The room and bed are huge, and there's a sofa too – I reckon four people could comfortably sleep there. There's a humidifier and floor heating. I loved staying here so much, I didn't want to leave!