Zhangjiakou BLUEWISH RUIHAI Hotel

Facilities: The room amenities are excellent. Cleanliness: The hygiene is very well maintained. Environment: The environment is fantastic, one of the best in the city. Service: The service is very thoughtful; the ladies at the front desk are all very gentle and kind. A truly wonderful experience!

I must commend the bathtub and toiletries, especially the toiletries, which are exceptionally complete. I rarely stay under the Blue Whale brand, so this was truly a pleasant surprise. The front desk staff were also very friendly, which is a plus.

I chose the Hualuxe Hotel (now called Blue Whale) for some business back home. I suspect the front desk staff gave me the dirtiest and worst-maintained room. See the pictures above. These water stains are easy to wipe clean, but couldn't they have cleaned them properly? It really affects the quality of a 5-star hotel. Charging over 500 yuan for such a dirty room feels like robbery. They really need to renovate.

Do you want to experience sleeping in cotton? Do you want to experience a mattress that smells like urine? Do you want to experience your backpack getting dirty with the sticky sugar residue left by the previous guest on your desk? Then come to Zhangjiakou Blue Whale Ruihai Hotel.

The hotel was huge, but no one was cleaning it. They just said that's how it is and told us to find another hotel.