Hampton by Hilton Zhengzhou Jinshui Reviews

Response from Property: [Chinese-Western Bread Breakfast] Hi~ Dear friend~ "The flower path is swept for guests, the humble gate is opened for you." We are so happy to have your companionship and encouragement on Huanxiaopeng's journey of growth! Through thick and thin, you've been there for us. Companionship is the most enduring expression of love. Thank you for your support and love. We will certainly live up to your expectations and continue to uphold our service philosophy of "friendliness, reliability, care, and thoroughness" to welcome every friend from afar. Remember to come again! — Warmly, Huanxiaopeng

Response from Property: 【A Small Gift】Dear friend, hello! My happy mood is because of your presence, my sweet smile is because of your arrival, and my deep affection conveys my unchanging feelings. The most enduring happiness in the world is the ordinary, and the longest-lasting possession in life is cherishing. In this vast sea of ​​people, meeting is not easy, and I, Huan Xiaopeng, will cherish this connection! ~~----From Huan Xiaopeng, feeling wonderful

Response from Property: [1.5km from the museum] HELLO~ We are overjoyed to see your perfect review! The hotel breakfast is a buffet of Chinese and Western dishes. The beds and bedding at Hampton Inn are standard Serta HamptonBed double-patented mattresses, and we provide Peter Thomas-Ruth bath products. Creating a friendly, reliable, caring, and comprehensive stay environment for every Hampton Inn guest is our constant goal. If you like it, please recommend it to your friends! We will always be committed to providing the best service to every guest and creating the best possible accommodation experience. We look forward to your next visit! — Hampton Inn

Response from Property: 【Kids' Slippers】Hello, dear friend, it must be a special fate that brought us together. Thank you for your recognition of the hotel and for giving it a 5-star review! We cherish every encounter with you, whether brief or long, and hope to leave you with a wonderful and unforgettable stay experience. Huan Xiaopeng will certainly live up to your trust and continue to strive for excellence! We look forward to seeing you again! —Happy Huan Xiaopeng

Response from Property: 【當地特色美食 胡辣湯】“開君一壺酒，細酌對春風”，親愛的朋友，感謝您下榻鄭州金水希爾頓歡朋酒店，也非常高興與您相遇並對您提供熱情的服務，十分感謝您對我們的認可，但是沒有得到您的五分點評歡小朋還是很遺憾呢，希望在您今後的旅途中歡小朋能一直陪伴在您左右，為您提供始終如一的優質服務，我們會再接再厲不辜負您對歡小朋的肯定，歡小朋期待您的再次光臨，祝旅途愉快! ———旋轉跳躍的歡小朋

Response from Property: 【距離博物院1.5Km】HELLO~看到您的滿分好評，歡小朋可是喜出望外，信心滿滿喏，酒店的早餐是中西自助，歡朋酒店的睡床與寢具是舒達（Serta）【HamptonBed】標準的雙專利床墊，PeterThomas-Ruth沐浴品，為每位歡朋賓客創造友善、可靠、關懷、周全的入住環境是我們一直以來努力的方向。喜歡就推薦給您的朋友吧，我們會始終如一，全心全意的服務到每位住店的朋友，為每位朋友創造最優的住宿體驗，期待你的再次光臨喏！ 始終如一的歡小朋

Response from Property: 【免費延時退房至下午2:00】親愛的朋友，感謝您下榻鄭州金水希爾頓歡朋酒店，非常抱歉此次入住因無煙房煙味殘留、通風不佳、房間老舊及臨近高架環境給您和家人帶來不好的體驗，尤其考慮到家人哮喘過敏的特殊情況，沒能給到無煙安心的入住環境，我們深感自責。感謝您對前台服務的認可，您提出的禁煙管理、房間除味、通風及硬件問題我們已全部記錄，立刻安排整改優化。給您帶來糟糕的住宿感受深表歉意，我們會認真完善每一處細節，努力提升入住品質！ ——努力提升的歡小朋

Response from Property: Dear friend, thank you for your comment. The issues you reported have been received. We will enhance the English training of our team to ensure smoother communication with you. Indeed, currently the hotel only has a breakfast area and no lunch or dinner. However, there are also some good restaurants nearby. I can also recommend them for you. I'm very sorry that we couldn't provide you with a perfect stay experience this time. We will work harder to improve and meet your expectations. Looking forward to seeing you again.—————————————— Little happenton

Response from Property: 【前台提供免費茶水】親愛的朋友，感謝您給予歡小朋的認可!感謝您的分享!希爾頓歡朋是服務商旅精英和親子家庭的國際中高端商務連鎖酒店品牌，房間設施設備都是國際化標準;我們旨在為廣大商旅精英和親子家庭提供高性價比高質量的入住體驗，歡小朋家的營養健康的熱早餐包含有DIY華夫餅、現烤麪包、現磨咖啡、早餐隨行包、還有本地特色美食等;我們傳承希爾頓集團的全球服務標準，如朋友般真誠接待每一位旅客，提供高品質、周全耐心的服務，您的滿意是我們前進的動力，期待再次光臨，為您帶來始終如一的入住體驗!————————不忘初心的歡小朋

Response from Property: 【免費延時退房至下午2:00】感謝朋友的用心評價，為您服務是我們的榮幸~拾了一顆星星，栽了一段雲朵，藏在星河之間，感謝與您的相遇~您的滿意是對歡小朋最大的鼓勵，“友善、可靠、關懷、周全”的服務是我們能為您做到的，希望鄭州金水希爾頓歡朋酒店能成為您另一個“家”，期待與您再次相見哦——滿心歡喜的歡小朋

Response from Property: 【現磨咖啡】親愛的朋友，非常抱歉讓您有了不完美的入住體驗。對於酒店方面存在的不足，地毯與空氣的問題，我們每天都安排客房部對房間做深度清潔，排查通風系統問題，後續會加強日常巡檢。早餐：已反饋餐飲團隊，將增加餐品選擇、提升品質。關於夜間送貨，咱們入住時詢問了外賣送物，前台小夥伴也和您告知，目前機器人維護升級中，暫停送物~也和小夥伴重申規範，22點後優先用工作人員，特殊情況必須先電話確認，絕不貿然敲門。再次向您致歉，感謝您的寶貴意見，期待您下次入住時能有更好的體驗。——努力提升的歡小朋

Response from Property: 【中西結合早餐】哈嘍親愛的朋友，您好，非常感謝您百忙之中抽出時間點評！我們真的萬分抱歉您的這次入住未能達到您的期望，您提出的問題我們非常重視，已第一時間向餐飲部門反饋並做出整改，也給您備註好，下次看到您的訂單，一定第一時間告知餐廳做準備，如果您在入住期間遇到任何問題，可隨時在房間撥打“0”聯繫前台工作人員，24小時為您服務，直至到您滿意為止的！希爾頓歡朋衹想把最温暖、最安全、最舒適的服務留給每一位客人，成為彌足珍貴的記憶滿意！就是歡小朋的宗旨，就像喜歡你歡小朋就會待在你的身邊一樣，瞭解你的所有習慣並且會遷就你，這樣的話你既有微笑，我們又有相遇，還有明天見面的重逢－－－－-等待您回來的歡小朋

Response from Property: 【距離博物院1.5Km】HELLO~看到您的好評，歡小朋可是喜出望外，信心滿滿喏，酒店的早餐是中西自助，歡朋酒店的睡床與寢具是舒達（Serta）【HamptonBed】標準的雙專利床墊，PeterThomas-Ruth沐浴品，為每位歡朋賓客創造友善、可靠、關懷、周全的入住環境是我們一直以來努力的方向。喜歡就推薦給您的朋友吧，我們會始終如一，全心全意的服務到每位住店的朋友，為每位朋友創造最優的住宿體驗，期待你的再次光臨喏！ 始終如一的歡小朋

Response from Property: 【當地特色美食 胡辣湯】“開君一壺酒，細酌對春風”，親愛的朋友，感謝您下榻鄭州金水希爾頓歡朋酒店，也非常高興與您相遇並對您提供熱情的服務，但是沒有得到您的五分點評歡小朋還是很遺憾呢，希望在您今後的旅途中歡小朋能一直陪伴在您左右，為您提供始終如一的優質服務，我們會再接再厲不辜負您對歡小朋的肯定，歡小朋期待您的再次光臨，祝旅途愉快! ———旋轉跳躍的歡小朋