Phoenix Hotel

It was a very random visit to the hotel. But the staff surprised me with their hospitality and politeness. Also I was given fruits for free and some sweet presents in the morning when checking out. I loved playing the piano at the lobby. Thanks for good experience!

I'm there for business and it is close to the location of my visits. The hotel is grand and the location is near to many food stalls which is convenient to me. The hotel also has its pool and spa services. The breakfast is okay serving some local cuisines which is changed daily during my course of 5 days stay. The breakfast opens from 7 to 9.30am which is quite odd, I hope the opening hours are stretch longer. The room is clean with serving of fruits and snacks daily which is very much appreciated. However, the downside is that many people do smoke inside the hotel. I could easily smell cigarettes in the bathroom and toilet at the ventilation. Another part which I am not quite comfortable during the night is that the air conditioning wasn't adjustable which makes the room very hot without proper ventilation. Other than that, the stay is comfortable. It will be perfect if the upper part can be improved to meet international standards.

Ample space. Comfortable room. Helpful staff.

Great service overall.A 10/10 experience.

The place was really clean and the staff were very friendly and helpful

The room is clean, cups and utensils are well sanitized as they have a mini portable sanitizer inside the room. The food at the restaurants are really good and the staffs are very friendly and helpful.

The hotel was located in a very nice position in Huiji district, Zhengzhou. Around the beautiful environment, Green gardens, Nice views of the houses. Delicious breakfast and warmly services. It was a wonderful choice

Great place to stay and the staffs are friendly. Rooms are big and clean. Great amenities.

Very very nice and clean and comfortable hotel I like it