Xiaolan Yinhe Business Hotel

The first time I was fooled, it was said to be a double bed room of 18 square meters, but it turned out to be only 10 square meters. I asked the front desk and said it was described by the platform. If you are not satisfied, you can stay... The attitude is quite bad, and I will not stay again next time.

Good service, comfortable stay

Make some complaints about me and my friends staying at Zhongshan Galaxy Business Hotel on August 7, 2021 1. The room smells big We checked in at 11:19 last night. When we opened the room, we could smell a mildewy smell. At that time, we thought we were only staying for two nights, so we could make do with it, but the room infrastructure was too lacking, so we called The front desk said that they wanted to bring some pillows and garbage bags. The attitude of the front desk was not bad at this time, and the aunt quickly brought them. 2. Bad attitude of service staff Later, I wanted to hang some towels, but the hangers in the room didn’t have a rail in the middle, so I couldn’t hang towels. I wanted to get a hanger with a rail in the middle, so I called the front desk for the second time. The front desk was already a little impatient and said: "There are only hangers without bars." I said, "If there are hangers with bars in the middle in the room, then there must be ones under you." Then the front desk asked in a bad tone: "Do you have anything else to take?" ". I said: "No more". So the aunt came up with the hanger, I reached out and took the hanger, and asked if there were any more hangers like this, the aunt didn't seem to hear what I said, and went straight away, I asked again, she still didn't look back, she kept walking, with a smile on her face. I replied angrily: "No more!" Her actions and words became the last straw that broke the camel's back. I immediately went to the front desk to deal with the procedure of refunding one night's accommodation. I never thought that a service staff could have such an attitude, ignore or even throw their temper at customers, this level of service is really intolerable. 3. The photo of the room does not match the real thing, suspected of deceiving consumers When I went to the site, I found that the facilities of your hotel have been around for a long time, with mottled walls, toilet doors that cannot be closed, and uncleaned mucus... It is not consistent with the pictures posted on Ctrip, and it is far from the published price. From this, we can see The expensive hotel is suspected of deceiving consumers. I hope my experience can remind everyone! At the same price, I hope that the majority of friends can live better and more comfortably~

非常滿意 服務很好

房間太小，不通風，抽風機聲音很吵，不開又悶，早餐需要加錢，不加錢就沒有早餐

不錯😊 性價比不錯！乾淨衞生

設施整潔，環境安靜， 服務不錯

房間太小太悶了，空氣不流通

感覺還乾淨整潔