We returned to the hotel before noon and were about to go back to room 808 to pick up our luggage and check out. The room door lock had no power and could not be opened. The cleaning lady tried to do it for almost 10 minutes but could not open it. We had to tell the front desk that we would go to have lunch first and then come back to check out. When I came back from lunch at about 14 o'clock, the front desk actually said that we had already checked out after the time and asked us to hurry up to get our things and go through the check-out procedures. The front desk clerk's attitude was very bad! I thought to myself that it's not our problem, it's your hotel door. The lock had no power and could not be opened, so I had to check out late, which made me feel like I owed you the hotel!
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