Guest User
December 31, 2023
Please take a good look at it, thank you.
First let me talk about a few good points:
1. The young lady at the front desk and the manager (probably, I don’t know, a fellow from the Northeast) have very good attitudes.
2. I also like the environment. The front desk and public areas are very clean, and there is a small bar (although there is no one at the bar)
3. The ambient lighting in the room is good and suitable for girls to put on makeup. It can be said to be the ultimate in the hotel industry.
ok, then the main text begins
First of all, the hotel said it provides free parking, so please see p1-p2
Secondly, why aren’t motorcycles parked in parking spaces? Isn’t it a motor vehicle? I understand that your hotel has insufficient parking spaces, so where are the non-motorized parking spaces? When I arrived on the first day, one of your security guards was arguing with me. I said you should call the police. The next day, another security guard was still arguing with me. I was noisy, so I went on to say that you should call the police. Please ask, there are no motorized parking spaces or non-motorized parking spaces, so where should I park? It is understandable that the exhaust is noisy, and that there is not enough parking space. There is a mobile phone in front of my car. I even asked you to open the back door and park it, but it won't work. Then I really don't know what to say. In addition, I would like to ask you, parking is only for consumers and no custody is provided. Am I not a consumer? Or is it my own fault that I parked on the roadside and got scratched? I don’t know if you don’t understand traffic laws or what. Please see p3-p4 for detailed pictures.
So next, I have to talk about your "Butler Service", this one is even more weird, please watch VCR (p5-p6). Let me continue with the previous question. I once said that I would move my luggage after I loaded it up, but your security guards didn’t allow it. I said, can you help me move it if I park somewhere else? The security guard said no. Do you know how heavy this luggage is for a girl who is 1.6 meters tall? ! ! ! ! The luggage with a capacity of 80L has a net weight of about 60 kilograms. Are you asking me to carry it by myself from a far away place? ? ? What's more, "free parking provided"? ? ? ? ? ? So why should I look for a place that offers free parking? Secondly, I wonder if there is something wrong with my understanding? What are the responsibilities of the service steward? They couldn't deliver takeaways, they didn't help with luggage, but the room was cleaned. Well... that's all they didn't help change the bedsheets after staying for two days, and they just threw away the bag I packed with clothes and toiletries. I really I think it's quite funny. Can't you tell if it's garbage? Are you throwing away the sealed bags? Is the garbage that should be thrown away not moving at all? Even the room card can be demagnetized! ! ! Don't be too ridiculous? Finally, let me talk about the shortcomings of p7. Why is this door so difficult to open? The door handle requires two hands to be turned open. Don't be too outrageous. . .
To sum up, your security quality is extremely poor, and of course my quality is not high either. If you don’t know how to speak, consumers will not care about your bad habits. The purpose of consumption is not to get angry and get angry. Moreover, if you The security guard has been telling me from the beginning that none of us are unreasonable and we understand and respect each other. If you don’t allow it and don’t allow it or don’t help, then is it the traffic laws or you who are the bigger one? Woolen cloth? ? Re-train the quality of your employees~
However, the guy from Northeastern China who helped with things later (probably the manager) had a really good attitude, as did the lady at the front desk. If the collective quality of your family can be improved, I believe your hotel will do better and better~
Original TextTranslation provided by Google