When we first arrived, we weren't sure where it was, but after asking the security guard, we found it. The security was very polite and even helped us with the facial recognition check-in. The front desk staff were all great and you can store your luggage for free. Coming back at night, hot and tired, I thought about showering and then having something cold. I remembered they had self-serve ice, which was a lifesaver. When I went to the front desk, the staff were very professional, even chatting with foreigners. Everyone felt very welcoming. They also remind you when check-out time is approaching. Check-out is at noon, and I was worried my friend and I wouldn't be on time, so I messily messaged customer service on WeChat beforehand, and they agreed to a later check-out. I personally think disposable paper cups and slippers would be better, as reusable ones feel a bit unhygienic. It's super convenient as it's close to everything, and there are many shops downstairs – snack shops, restaurants, malls, it's all good. You can just walk straight out and catch a taxi. Overall, I'm very satisfied!
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