Hampton by Hilton Zhuhai Chengfeng Plaza Reviews

We had an amazing mid autumn 2025 vacation at this hotel. We would like to thank to the whole staff for their hospitality and devotional services. Especially Ben, with his incredible hospitality management skills moved our experience to another level. Ben upgraded our room, sent a wonderful birthday cake for my husband’s birthday and helped us with other countless requests. We strongly believe that Ben and the rest of the hotel staff should be rewarded for providing an excellent level of service quality. Even during the busiest period of the year they managed to keep the service level at the highest. Other than that, the room was spotless, the bed was large and comfortable, the river view was amazing and the location of the hotel is very convenient. There is a nice mall right next to the hotel and the new neighboring bbq restaurant is also very nice. Overall we had an amazing experience and would like to thank everyone for their hospitality and kindness. We hope to come back soon. 🌟🌟🌟🌟🌟

I celebrated my birthday here in this lovely hotel. I’m so thrilled to receive a big & delicious complimentary birthday cake. The river view is excellent. The location is especially convenient. There’s local shopping mall just next door. There’s also a big shopping mall & monorail station 7-min walking distance away. The concierge service is warm & welcoming. Ken is very hospitable & knowledgeable. I’ll surely return to Hampton next time when I visit Zhuhai again. Highly recommended ❤️

Front staff are super friendly especially Ben, Ken and Momo. They are very supportive and helpful. Love the breakfast. Good location. Room service and bed are also superb.. Will recommend this place to friends and will come back and stay here again in the future.

Satisfactory for the customer service from the hotel , while I found I was not comfortable with the room they arranged, then they were able to rearrange the other room on the same floor upon my request.Appreciated Have learned from the previous reviews there 'a shopping mall besides but infact the mall are bit behind expectation.

Good location. Very comfortable room and amenities; breakfast has some options. Very clean ! No any smell. Nice view from window .

Great service from Ken, 琪琪 and 婷婷。 The hotel room was kept clean and nice. Had a great stay =)

Superb view and helpful staff including manager Ken, Momo, Tina. Highly recommend!!

Hotel is good and the staff at the reception LuLu and Nini are very friendly and helpful,very appreciated

Ken is very good at hospitality, breakfast is amazing. I like here!!

Very helpful staff and comfy room. Ken, Kiki and 阿楠 was very friendly!

I arrived around 8:30AM and they arranged a room for me. That is very much appreciated after a 15 hour flight. Only suggestion is to provide in-room safe for convenience when out for a few hours.

Thank you for both staff name Ben and Ken for their exceptional hospitality.

We are non Chinese family and we had absolutely enjoyed everything in this hotel. Language was never a barrier, we and the staffs used translation services to communicate and they helped us with everything. We even got a free upgrade. Room was really good, clean. Bed was really comfortable. We slept really well. We are vegetarians and we were so happy to see so many options for us during breakfast. The food was all good and we thoroughly enjoyed it. The staffs are really polite and made us comfortable in every way. We would definitely stay there again in future.

Ken, Ben and Momo friendly and service good