During my stay over the Chinese New Year, what impressed me most was how much the staff cared. From the moment we checked in, Manager Juanjuan from housekeeping personally visited our room and even brought us a lucky gift bag with auspicious meanings.
Every day, we received warm greetings and gentle reminders about meal times. Traveling with a child, I was a bit worried about dining arrangements, but Manager Juanjuan was incredibly thoughtful and helped us sort everything out – I'm truly grateful for that.
I'm quite particular about pillows, and I found the ones in the room a bit too flat. After mentioning it to Manager Juanjuan, she promptly provided an extra cassia seed pillow, which was incredibly comfortable. This level of service alone motivated me to write a positive review, as I had such a good night's sleep that night, feeling completely at ease, just like at home.
Many thanks to Manager Juanjuan for her two days of excellent service and assistance. We will definitely choose to stay here again next time.
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