Simple Hotel (Zixing Dongjiang Lake) Reviews

Response from Property: 親愛的賓客，感謝您入住心泊，心泊位於東江吊橋風情酒吧街內、緊鄰東江灣的獨棟建築，酒店距東江湖景區入口步行約15分鐘，下樓就是東江湖下游靜水深流，前行約300米就是網紅吊橋，與一方風情的壽佛寺隔江對望，周邊有東江湖、高椅嶺、湖南植物園、農耕博物館、白廊、流華灣、仰天湖等著名景點，讓賓客可以盡情遊歷山水，身心放鬆。心泊人一直在不斷努力，希望盡善盡美的服務於每一位往來賓客，期待您的再次光臨。

Response from Property: Dear customer, thank you so much for your appreciation and positive feedback on Xinbo Hotel. We are very sorry that we did not receive your 5-star review, but we are also honored to have hosted such a thoughtful guest as you. Because the hotel is located near mountains and water, and the ecological environment along the Dongjiang River is excellent, there are quite a few small flying insects, especially at night. Please try to keep doors and windows closed to prevent insects from flying into the rooms due to their attraction to light. Everything we do is to leave a lasting impression on every guest, and pursuing high-quality service is our consistent goal. Thank you again for your review. We will continue to work hard and strive to improve. We believe that next time we serve you, you will definitely give us a 5-star review!

Response from Property: Dear Guest, thank you for staying at Xinbo. Xinbo is a standalone building located within the Dongjiang Suspension Bridge-themed bar street, adjacent to Dongjiang Bay. The hotel is approximately a 15-minute walk from the entrance of Dongjiang Lake Scenic Area. Just downstairs is the tranquil, deep waters of the lower reaches of Dongjiang Lake, and about 300 meters further on is the popular suspension bridge, offering a view of the charming Shoufo Temple across the river. Nearby attractions include Dongjiang Lake, Gaoyiling, Hunan Botanical Garden, Agricultural Museum, Bailang, Liuhua Bay, and Yangtian Lake, allowing guests to fully enjoy the natural beauty and relax. The staff at Xinbo are constantly striving to provide the best possible service to every guest, and we look forward to your next visit.

Response from Property: Dear customer, thank you so much for your love and appreciation of Xinbo. We are also very sorry that we did not receive your 5-star review, but at the same time, we are honored to have served such a warm and welcoming guest. Everything we do is to leave such a lasting impression on every guest, and pursuing high-quality service is our consistent goal. Thank you again for your review. We will continue to work hard and strive to do better. We believe that next time we serve you, you will definitely give us a 5-star review!

Response from Property: 親愛的賓客，感謝您入住心泊，心泊位於東江吊橋風情酒吧街內、緊鄰東江灣的獨棟建築，酒店距東江湖景區入口步行約15分鐘，下樓就是東江湖下游靜水深流，前行約300米就是網紅吊橋，與一方風情的壽佛寺隔江對望，周邊有東江湖、高椅嶺、湖南植物園、農耕博物館、白廊、流華灣、仰天湖等著名景點，讓賓客可以盡情遊歷山水，身心放鬆。心泊人一直在不斷努力，希望盡善盡美的服務於每一位往來賓客，期待您的再次光臨。

Response from Property: Dear customer, thank you so much for your love and appreciation of Xinbo. We are also very sorry that we did not receive your 5-star review, but at the same time, we are honored to have served such a warm and welcoming guest. Everything we do is to leave such a lasting impression on every guest, and pursuing high-quality service is our consistent goal. Thank you again for your review. We will continue to work hard and strive to do better. We believe that next time we serve you, you will definitely give us a 5-star review!

Response from Property: Dear customer, thank you very much for your feedback and suggestions. We always check all items in the guest rooms immediately after cleaning to ensure they are complete and replaced. Regarding the issue of noisy guests in other rooms, we tried to persuade them multiple times, but to no avail. We are very sorry, as we are all guests and there were no spare rooms available that day. As for the conditions you mentioned, we are not aware of what those guests were referring to. We have also forwarded the construction issues you mentioned to our maintenance staff for rectification. We apologize again for the unpleasant experience.

Response from Property: Dear customer, thank you so much for your love and appreciation of Xinbo. We are very sorry that we did not receive your 5-star review, but we are also honored to have served such a lovely guest as you. We will carefully record and provide feedback on the soundproofing, and strive to have it fixed during the hotel's maintenance period. Hotel prices fluctuate depending on holidays, but the regular price is around 300 RMB. The hotel offers a variety of room types with different prices. If you encounter any problems during your stay, please feel free to contact the front desk. Our front desk is staffed 24 hours a day. Thank you again for your review. We will continue to strive for excellence, and we believe you will give us a 5-star review next time!

Response from Property: Dear guest, hello! Thank you for choosing to stay in our hotel and giving us your affirmation. Simple words are enough to give us affirmation and recognition, and it is also the driving force for our unremitting progress. We will continue to improve and create a better living environment to meet the needs of guests. Thank you again for your support and love. I hope your journey in Dongjiang Lake is full of happy memories. I wish you a happy life and look forward to your visit again!

Response from Property: The happiest thing today is to see that you gave Xinbo a five-star praise. I believe that your detailed comments will also provide a very good reference for other guests. Xinbo hopes to provide guests with a beautiful and warm experience through our efforts, and hopes that this beauty can enter the memory of the guests. Looking forward to meeting you again~~

Response from Property: Dear guest! First of all, we are very sorry that we failed to meet your expectations. We were not able to know your stay experience in time during your stay. The guest's stay experience is very important to us. We very much hope that every guest will raise our concerns as soon as they find any problems with us so that we can solve them for you in time. We will definitely make efforts to improve and do better. If it is convenient for you, you can contact the hotel at any time. We also want to make up for the regrets and give you a good travel experience. We will continue to improve the hotel service and hygiene quality. I look forward to getting your 5-point praise next time, and I also look forward to your visit again!

Response from Property: Thank you for staying at Dongjiang Lake Xinbo Hotel and thank you for your appreciation of Xinbo's service. Our hotel is located on the bank of Dongjiang Lake, with charming scenery. It is located in the Dongjiang Suspension Bridge Bar Street and is a single-family building close to Dongjiang Bay. The hotel is about a 15-minute walk from the entrance of Dongjiang Lake Scenic Area. Going downstairs is the quiet and deep flow of the lower reaches of Dongjiang Lake. About 300 meters ahead is the Internet celebrity suspension bridge, and across the river from the Shoufo Temple with a charming style. Bailang Huanhu Road and Gaoyiling are both about half an hour away. It is very convenient to all major nearby attractions. We started from the hotel but not the hotel. We look forward to a wonderful encounter with you next time! Hunan Chenzhou, Dongjiang Lake, Xiaodongjiang, Xinbo Hotel welcomes you!

Response from Property: Dear guests, hello! Thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with high-quality services. Xinbo sincerely looks forward to your visit again!

Response from Property: Dear guest, we are a little sad that we did not receive your full five-star praise this time. In order to bring you a more perfect stay experience next time, we will continue to learn and grow. We sincerely invite you to witness our growth and look forward to your full five-star praise~