Novotel Zurich City West

Novotel Zurich City West Reviews

Novotel Zurich City West

Am Turbinenplatz, Schiffbaustrasse 13, District 5-Industriequartier, Zurich, Canton of Zurich, 8005, SwitzerlandView Hotel Details
Novotel Zurich City West
Novotel Zurich City WestNovotel Zurich City WestNovotel Zurich City West
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Novotel Zurich City West Guest Reviews

4.3/5
Very Good
69 review
Verified reviews
Location4.3
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(69)
Positive reviews(67)
Reviews with photos/video(9)
Awesome stay(16)
Awesome rooms(14)
Delicious breakfast(10)
Friendly owner(10)
Clean and tidy(9)
Great location(9)
Easy to get around(7)
Negative reviews(2)
Guest User
Superior Room Double Bed and Armchair
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Lovely experience and everything walking distance
Response from Property: Dear guest, thank you for your kind words. We are delighted to hear that you had a lovely experience with us and found our location convenient. We look forward to welcoming you back. Warm regards, Christophe B. General Manager
Supawut
Superior Double Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Good hotel , Good location
Response from Property: Dear Supawut,Thank you for your kind words regarding our hotel and its location. We are delighted to hear that you had a positive experience during your stay.Best regards,Julia P., Deputy Manager
Romeo015
Superior Double Room
Stayed in Jul 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The staff there are very friendly and helpful
Response from Property: Dear Romeo015, Thank you for your kind words about our friendly and helpful staff. We strive to provide excellent service to all our guests. Looking forward to welcoming you back soon. Best regards, Julia P., Deputy Manager
Shex Karzan
Superior Double Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very Good fantastic 1-location Good 2-breakfast Good 3-cleaning Good
Anonymous User
Superior Double Room
Stayed in Oct 2024
Business travellers
15 review
4.7/5
Amazing
Posted on Nov 28, 2024
Quite spacious, good neighbourhood. Breakfast is not bad.
Response from Property: Dear Guest,Thank you for your kind feedback regarding the spaciousness of our rooms and the pleasant neighborhood. We appreciate your comments on our breakfast offerings and are glad to hear you enjoyed it.Best regards,Julia P., Deputy Manager
Natalia Fortunato
Superior Room With Two Separate Beds And Sofa
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Comfy room and great breakfast. Near by the city center by tram.
Response from Property: Dear Natalia Fortunato, thank you for your positive feedback regarding the comfy room and great breakfast. We are delighted to hear that you found our location convenient for accessing the city center by tram. We look forward to welcoming you back soon. Warm regards, Christophe B. General Manager
Guest User
Superior Double Room
Stayed in May 2024
Family
17 review
3.0/5
Posted on Jun 27, 2024
Staff were very nice. But the rooms smelled with body odors. The pillows and bed itself smelled bad. Shower ceiling had fugues and mold. Elevator can only fit 3 adults.
Response from Property: Dear guest, thank you for sharing your feedback. We apologize for the inconvenience you faced during your stay. We will address the cleanliness issues immediately. Your comments are valuable to us for improving our services. Warm regards, Julia P.Deputy Manager
Guest User
Superior Room With Two Separate Beds And Sofa
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Great roomand great stay. Value for money.
Syed Imad Ahmed
Superior Double Room
Stayed in Jun 2024
Family
6 review
4.0/5
Very Good
Posted on Jul 15, 2024
Overall good experience, staff were friendly and helpful.
Response from Property: Dear Syed Imad Ahmed, thank you for sharing your positive feedback with us. We are delighted to hear that you had a good experience and that our staff were friendly and helpful. We look forward to welcoming you back soon. Best regards, Julia P., Deputy Manager
Pan
Superior Double Room
Stayed in Nov 2024
Family
11 review
4.5/5
Great
Posted on Dec 5, 2024
Nice hotel would recommend
Response from Property: Dear Pan,Thank you very much for your kind words and recommendation. We are delighted to hear that you enjoyed your stay at Novotel Zurich City West. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Julia P., Deputy Manager
Melissa
Superior Double Room
Stayed in Apr 2023
Solo travellers
18 review
4.7/5
Amazing
Posted on May 5, 2023
This is one of the best and convenient hotel in Zurich Good for business traveling and family friendly
Shahril Iman
Superior Room With Two Separate Beds And Sofa
Stayed in Sep 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Best place in the world
Response from Property: Dear Shahril Iman,Thank you for your kind words! We are delighted to hear that you had a wonderful experience with us. Looking forward to welcoming you back soon.Best regards,Julia P., Deputy Manager
JoonWeh
Superior Double Room
Stayed in Mar 2023
Couples
13 review
4.7/5
Amazing
Posted on May 5, 2023
Great and no frills hotel, clean room. Location is a little out of the way from city centre, but very accessible with tram at Technoplaza!
Brij
Superior Double Room
Stayed in Jul 2023
Family
38 review
4.2/5
Very Good
Posted on Aug 13, 2023
Comfortable value for money Good location Tram line 4 1 minute walk
SIONG CHUAN
Superior Double Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Dec 29, 2024
Good hotel
Response from Property: Dear Siong Chuan,Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Best regards,Julia P., Deputy Manager