La Réserve Eden au Lac Zurich

Very beautiful hotel, staff are super friendly everything was perfect, except the gym which was very small and unequipped

Warm and efficient reception. Room while not large, is well appointed, comfortable bed and linens. Windows functional. Breakfast service was great. All workers were professional and friendly. Hotel seemed clean and well run, top to bottom.

Stayed here for 2 nights and, overall, the hotel was very good. Has a boutique feeling to it on checking in. Reception staff all helpful and charming but not a "grand hotel" which was not a problem. Car valet and parking service and location is right alongside the lake and a 5 minute walk from the old town. Modern decor and amenities but lacked a library or reading area (at least we could not find it). There is the ground floor Eden Bar which was fine although quite stark. DJ on Saturday nights and Sunday early afternoon. The only disappointment to us was the room. We went for a Deluxe City and ended up on the 4th floor in room 47. In terms of amenities the room was absolutely fine - King size bed with quality linen, decent shower and branded shower gel etc. The problem was there was no sofa or arm chairs so we were confined to reading on our beds and the bathroom / corridor, had one sink so only one of us could access the sink at any one time. There was a small outside deck with chairs and a table which would have been good in the summer but it was -4 when we stayed. The website advertises these rooms as "1 Queen- or King-size bed, 269 to 355 sq ft 25 to 33 m2 and couch - in almost all rooms". Probably the luck of the draw - great to have the King size bed but unlucky to have no sofa or double sink bathroom. On Sunday night we ate at La Muna on the top floor and would definitely recommend that. Charming staff and very good food in a good atmosphere, we really enjoyed that. Took a look at the gym which was clean and modern although not particularly large so not all CV equipment might be available early in the morning. I would definitely return although would want to de-risk the room issue with going for a higher category. The room size was a downside for us on this trip but everything else was very good.

we stayed 4 days at La Reserve, for us the best Hotel in Zurich ! the valet service picked us up at the airport and brought us to the hotel. the reception was warm and we felt at home ! we had a room with terrasse and a stunning view to the lake and Alps ! we were surpised by the gift we received from the hotel : a bottle of champagne with macarons ! greath welcoming gift ! we had reserved a table at the Eden Kitchen & Bar restaurant. we were blown away by this excellent cuisine, especially the freshly made panettone with Zabaglione which was a culinary delicacy ! the chefs took time to have a chat and you could really feel the passion they have to present top quality dishes ! they deserve more than 1 Michelin star ! we had asked the hotel to arrange a romantic horse and carriage ride. it was really a hit! we couldn't have visited the old part of Zurich in a better way ! the hotel also has a vaporetto, but unfortunately it was under maintenance. this would have been the icing on the cake of a fantastic holiday. but postponement is not adjustment! we will definitely return in the summer to do that private cruise! we thank all the staff of the hotel for the magnificent moments they offered us !

La Reserve Eden au Lac Zurich is a beautiful, newly renovated hotel with an excellent staff. The only wish I had was for more space in my room. We reserved the junior suite with a balcony, expecting a sitting area. Space is expensive in Zurich, and although the bathroom was spacious and gorgeous (that marble sink was awesome) the word "suite" was not accurate. However, if you want a place with a contemporary decor, excellent service and impressive restaurants, I would highly recommend this hotel. The view of the lake is superb, and it is close to the city center.

Great location, sense of "specialness" --- very personal service. Staff very helpful and attentive accommodating all of our requests. Design and sophistication permeated throughout all aspects of the property.

Our experience at this hotel was virtually flawless. The staff were friendly, the atmosphere and design where cutting edge and the service was top notch. Even the other patrons where unique and interesting to observe. Breakfast service downstairs was exceptional. We were truly made to feel like VIPs.

We thought the Reserve , Eden was a beautiful property facing the charming lake Lucerne. All of the employees there from management to reception, concierge, and housekeeping plus porters were beautifully trained and personable. They went beyond our expectations by a mile. The restaurants including LaMuna and the Michelin 1 star were exceptional. Perhaps our favorite employees were Dora who was a server at the restaurant LaMuna. The only reservation we had is that 5 star hotels on the lake in Switzerland are so expensive!! If budget is your only guideline, this would not suit. But on all other measures, it was superb, and would have gotten a 5. Perfect score.