Motels in Queensland, Australia

The reception lady was very unfriendly. She did not explain to me how I could be able to get hot water as no kettle was not provided. They should give guidance to let me figure out what to do with this as it should be available. The hotel should make this little improvement so that customers can enjoy more without much uncertainty!

I booked on the day we arrived as I needed accommodation close to Northshore Eat Street. Saw reviews about access issues so I called before booking and was advised access info is sent at 2pm. We had no problems with online booking and receiving access code. Room was good value for money with balcony, plenty of free parking and wifi. Would definitely book again if I need accommodation close to airport.

Due to slow drainage in the bathroom that wasn't fixed, the hotel moved us to an upstairs room. It was a huge improvement from the previous one; the room and bathroom were spacious and clean, both with large windows that opened, offering a great view.

Check-in and check-out are very convenient, sanitary facilities are complete, and cost-effective.

Stayed at this hotel for 4 night paying over $800. Plus had to pay $200 deposit. 20 mins after checking in and storing my belongings into the hotel room. The manager had knocked on my door and falsely accused me of smoking ********* in his hotel. Much to his surprise I was telling the truth and he apologized for the accusation. Upon check out day. I cleaned the floors and all the rest of it. Took pictures for evidence of room when checked out. Realised i hadnt been refunded my $200. asked for my deposit refund as it hasn't been put back into my account. Manager denied paying me my deposit back and claimed that he had to pay his cleaners extra for the extra 40 mins they took to clean UNDER our beds. Which he never stated that would be a reason to withhold my full refund. I left the room clean, no damages to property upon checkout, As manager instructed. I proved I certainly wasn't smoking ********* in his hotel. Completed a complaints form about his customer service as he still refusing to give me my $200 deposit. Will never stay there again.

The service was very friendly, the owners and staff are eager to assist with any requests and like to get to know their clients, hence we rebooked on two other occasions. There is no food, but good food outlets and takeaways nearby. There is tea/coffee, biscuits and a microwave, plates & cutlery, mugs, water & wine glasses. The beds are very comfortable, rooms are a good size with air-con, TV & couch- all the usual extras, shampoo, shower gels, hair dryer, iron and small wardrobe. The bathrooms are very small but work for short stays. Swimming pool available, which we did not use due to short stay. Private car parking is off road and surprisingly quiet due to proximity to the main road. City is within walking distance. I realise that the motel is of an older style, however one tiny concern for older folks is the small step in and out of the bathroom especially if using at night and a step from the car up to the path outside the room. Perhaps a reminder to 'mind the step' - or a Fluro strip to make it obvious might avoid a 'trip'. The prices are very affordable.

Felt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean

Well, what can I say, we booked a “Deluxe” room, if it was 1960, I suppose it would be “Deluxe”, plus points, the room was clean, there was a microwave a kettle and tea and coffee free, a toaster also two bowls and plates, negatives, the bathroom was tiny, the sink in the bathroom was minuscule, the shower was a little smelly and had a shower curtain, you know the ones that attack you as soon as you turn on the shower, we were travelling down to Airlie beach from Cairns, if I was a truck driver or rep, I suppose it would be sufficient, we like a little more luxury, the bed linen was really nice a freshly laundered, you’re right next to the Bruce Highway so it’s noisy all night with trucks up and down, we paid $138 I’m not sure if that’s cheap or not? There’s not a lot to do in Ingham, not many restaurants to speak of, we tried fish and chips which was ok really, would I go back, unless I was driving a truck, no I wouldn’t but for an overnight stop on a long journey 👍🏻

Excellent customer service. Downfall is building outdated and car parks small. Kettle didn’t work.

Good location with Pacific Fair across the road and public transport as well. Close enough to walk to the beach. This is a budget hotel, rooms have very basic amenities, and some rooms are quite dated. The cleanliness of the rooms was very good!! Overall a good stay for what I needed.