“Trip Frenzy Sale" Terms and Conditions
Promo codes: 50% OFF Flight Promo Codes Terms and conditions:
(a). Promotion period: 11 November, 2024, 13:00:00, AEDT and ends on 11 November 2024, 23:59:59, AEDT. The benefits of this promotion is one-time use per account. Travel Period: 11 November, 2024 to 11 November, 2025.
(b). This promo code can only be applied when paying in AUD.
(c). The promo code is only applicable for flights departing from Australia. It cannot be applied to code-share flights.
(d). The promo code is only available on the Australian version of the Trip.com app.
(e). Enter the promo code to receive a discount of 50% OFF (Cap. $100) including tax, excluding the booking fee.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(h). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(i). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
50% OFF Hotel Promo Codes Terms and conditions:
(a). Promotion period:11 November, 2024, 13:00:00, AEDT and ends on 11 November, 23:59:59, AEDT or until stocks last. Stay period: 11 November, 2024 - 11 November, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account and promo code could only apply to prepay hotels.
(b). This promo code can only be applied when paying in AUD. (c).
The promo code is only available on the Australian version of the Trip.com app.
(d).Please note that promo codes can only be applied to selected hotels. To check if the promo code is applicable, enter promo code on the checkout page before final payment to verify.
(e). Enter the promo code on the booking page to receive a discount of 50% OFF (Cap. $100) including tax.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Hotels reserve the right to adjust prices and control room availability according to sales situation. Final fare based on hotel's actual sale price. Room availability subject to hotels.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
20% OFF Flight Promo Codes Terms and conditions:
(a). Promotion period: 11 November, 2024, 13:00:00, AEDT and ends on 11 November 2024, 23:59:59, AEDT. The benefits of this promotion is one-time use per account. Travel Period: 11 November, 2024 to 11 November, 2025.
(b). This promo code can only be applied when paying in AUD.
(c). The promo code is only applicable for flights departing from Australia. It cannot be applied to code-share flights.
(d). The promo code is only available on the Australian version of the Trip.com app.
(e). Enter the promo code to receive a discount of 20% OFF (Cap. $40) including tax, excluding the booking fee.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(h). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(i). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
20% OFF Flight Promo Codes Terms and conditions:
(a). Promotion period:11 November, 2024, 13:00:00, AEDT and ends on 11 November, 23:59:59, AEDT or until stocks last. Stay period: 11 November, 2024 - 11 November, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account and the promo code can only apply to prepay hotels.
(b). This promo code can only be applied when paying in AUD.
(c). The promo code is only available on the Australian version of the Trip.com app.
(d). Please note that promo codes can only be applied to selected hotels. To check if the promo code is applicable, enter promo code on the checkout page before final payment to verify.
(e). Enter the promo code on the booking page to receive a discount of 20% OFF (Cap. $40) including tax.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Hotels reserve the right to adjust prices and control room availability according to sales situation. Final fare based on hotel's actual sale price. Room availability subject to hotels.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
30% OFF Hotel Promo Codes Terms and conditions:
(a). Promotion period:11 November, 2024, 13:00:00, AEDT and ends on 11 November, 23:59:59, AEDT or until stocks last. Stay period: 11 November, 2024 - 11 November, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account.
(b). This promo code can only be applied when paying in AUD.
(c). The promo code is only available on the Australian version of the Trip.com app. (d). Please note that promo codes can only be applied to selected hotels in Thailand, Malaysia, Indonesia and Japan. To check if the promo code is applicable, enter promo code on the checkout page before final payment to verify.
(e). Enter the promo code on the booking page to receive a discount of 30% OFF (Cap. $60) including tax.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Hotels reserve the right to adjust prices and control room availability according to sales situation. Final fare based on hotel's actual sale price. Room availability subject to hotels.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
$70 OFF Fiji Airways Promo Codes Terms and conditions:
(a). Promotion period:5 November, 2024, 14:00:00, AEDT and ends on 17 November 2024, 23:59:59, AEDT or until stocks last. Travel period: 5 November, 2024 to 31 March, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account.
(b). This promo code can only be applied when paying in AUD and is only applicable for Australia departing flights operated by Fiji Airways. It cannot be applied to codeshare flights.
(c). The promo code is only available on the Australian version of the Trip.com app.
(d). Enter the promo code on the booking page to receive a discount of $70 when spending over $199 including tax, excluding the booking fee.
(e). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(f). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(g). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
Virgin Australia $10 OFF Flight Promo Codes Terms and Conditions:
(a). Promotion period: 11 November, 2024, 14:00:00, AEDT and ends on 14 November 2024, 23:59:59, AEDT or until stocks last. Travel period: 11 November, 2024 to 11 November, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account.
(b). This promo code can only be applied when paying in AUD and is only applicable for Australia departing flights to Australia operated by Virgin Australia. It cannot be applied to codeshare flights.
(c). The promo code is only available on the Australian version of the Trip.com app.
(d). Enter the promo code on the booking page to receive a discount of $10 with no min. spend including tax, excluding the booking fee.
(e). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(f). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(g). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
Thai Airways Flight Promo Code Terms and Conditions: (a). Promotion period: 11 November, 2024, 14:00:00, AEDT and ends on 14 November 2024, 23:59:59, AEDT or until stocks last. Travel period: 11 November, 2024 to 11 November, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account.
(b). This promo code can only be applied when paying in AUD and is only applicable for Australia departing flights to Thailand operated by Thai Airways. It cannot be applied to codeshare flights.
(c). The promo code is only available on the Australian version of the Trip.com app.
(d). Enter the promo code on the booking page to receive a discount of $125 when spending over $500 including tax, excluding the booking fee.
(e). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(f). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(g). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
IMPORTANT NOTICE:
The flights that you [are proposing to purchase/ have purchased] are subject to the receipt by Fiji Airways of certain US Government approvals. If these approvals are not received, there is a chance that the flights will not operate. In the unlikely event that the flights do not operate, Fiji Airways will provide alternate comparable transportation at you at no additional cost. In the event that alternate comparable transportation is not available, then you will be entitled to request a full refund of the purchase price.
AirAsia $50 OFF Promo Codes Terms and conditions:
(a). Promotion period: 7 Nov, 2024, 14:00:00, AEDT and ends on 14 Nov 2024, 23:59:59, AEDT or until stocks last. Travel period: 7 Nov, 2024 to 17 Sep, 2025. The benefits of this promotion are limited and will be given on a first-come, first-served basis, one-time use per account.
(b). This promo code can only be applied when paying in AUD and is only applicable for Australia departing flights operated by AirAsia. It cannot be applied to codeshare flights.
(c). The promo code is only available on the Australian version of the Trip.com app. (d). Enter the promo code on the booking page to receive a discount of $50 when spending over $199 including tax, excluding the booking fee. (e). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(f). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(g). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(h). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
6.APP SPECIAL RESTRICTIONS:
(a).Trip.com members can enjoy app-exclusive prices on selected flights when they sign into the Trip.com app.
Each user can enjoy app-exclusive discounts on a maximum of 3 bookings per calendar year on the Trip.com app.
(b). This promotion does not apply to flights within mainland China (excluding Hong Kong, Macau, and Taiwan).
(c).The app-exclusive prices are only available on the Australian version of the Trip.com app.
(d). For Australian domestic flights and international routes originating or terminating in Australia, customers who spend over $300 AUD will receive a $20 AUD discount, while those who spend under $300 AUD will receive a $10 AUD discount.
(e). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(f). Airlines reserve the right to adjust prices and control seat availability according to the sales situation. Final fare based on the airline's actual sale price.
(g). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
7.RESTRICTIONS:
a. The Promotion is limited and available on a first come, first served basis.
b. The Promo codescan only be used once and cannot be used in conjunction with any other offers, promotions, or discounts.
c. The Promo codesis non-transferable and cannot be exchanged for cash.
Hotel Flash Sale Terms and Conditions:
(a).Promotion period: Start from 11 November 2024 14:00:00 AEST and ends on 11 November 2024 23:59:59 AEST.
(b).Stay period: Start from 11 November 2024 to 05 May 2025. The benefits of this promotion are limited and will be given on a first come, first served basis, one time use per account.
(c).The pre-discount rate represents the full price for this particular room type. It may differ from the standard retail rate.
(d). Hotel cancellation and prepayment policies may vary. Please refer to the relevant hotel policies when booking.
(e). Price is dynamic according to availability and may change from time to time. Displayed prices are accurate at the moment of its display and can fluctuate from time to time. Please refresh the page to check the most updated availability, price, and policies.
(f). Travel product policies may vary according to different products. Please refer to the cancellation policy of the specific product before booking.
(g).These terms are governed by the law of Australia, and the courts of Australia will have jurisdiction over any dispute. This will not deprive you of any mandatory rights of your home country.
(h). Trip.com reserves all rights to the final interpretation of this promotion.
General Terms
Unless otherwise stated, Trip.com shall have the sole discretion in determining the winner(s) and the prize(s) of the Contest in accordance with the contest mechanics and other details as stated in the relevant Trip.com social media post.
Trip.com reserves the right to (i) disqualify the User; and/or (ii) refuse or forfeit the prize if the User is suspected of fraudulent behavior, cheating or violating these Terms and Conditions in any form.
Users may not participate in the Contest in any way that could negatively impact the goodwill or reputation of Trip.com, or affect the participation of other participants in the Contest. Malicious, harmful, and otherwise fraudulent or illegal content is strictly prohibited. Advertising is strictly prohibited and should not be posted. Trip.com forgoes any liability for damages claimed by third parties based on the content of a User's posts and/or social media profile. All liability for damages claimed by third parties shall be borne solely by the User, and the user shall compensate the organizers and Trip.com for any losses incurred. Within the limits permitted by law and regulations, Trip.com has the right to delete malicious, harmful, or fraudulent content.
When you participate in the Contest, Trip.com may collect personal data from you, which may include personal information such as name, username and photographs that are uploaded, used or provided by you.
Any personal data that submitted to or collected by Trip.com and/or its affiliates in connection with this Contest may be used by us, or shared with or transferred to third parties (including related companies, third party service providers or partners), for the following purposes:
(a) to organize, promote and/or conduct the Contest; (b) publicity; (c) marketing purposes; and/or (d) those stipulated in the Privacy Policy of Trip.com at https://pages.trip.com/service-guideline/privacy-policy-en-my.html (“Privacy Policy”).
Trip.com reserves the exclusive discretionary right to determine whether the content posted by users complies with the standards of this activity, including but not limited to determining whether it meets the criteria for valid content.
Trip.com reserves all rights to remove content that violates these terms and conditions, including (but not limited to) images that infringe the rights of others, text or images containing pornography or violence, and any form of commercial or promotional materials.
Trip.com reserves all rights to final interpretation of these Terms and Conditions, and further reserves all rights to amend, modify, supplement, suspend, or terminate this Contest at any time.
You agree to indemnify Trip.com and or any of its sponsors or partners collaborating in the Contest (if any) from any claims brought by any third party arising from your breach of these Terms and Conditions, or your actions or omissions relating to this Contest.
The laws of Australia shall apply and govern these Terms and Conditions and the participants in the Contest irrevocably submit to the non-exclusive jurisdiction of the courts of Australia.
Anyone who is not a participant in this Contest shall have no rights under the Contracts (Rights of Third Parties) Act 2001 to enforce any of these Terms and Conditions.
Australia One Price Campaign Terms and Conditions
THESE TERMS: This Promotion is operated by Trip.com Travel Singapore Pte. Ltd., a limited liability company with its address at 30 Raffles Place, #29-01 Singapore 048622 (”Trip.com”). By participating in this Promotion, you accept and agree to these terms, our general Terms (&) Conditions and the decisions of Trip.com.
PLATFORMS: This Promotion is available on only the Australia version of the Trip.com mobile app (version 8.1.0 or above) (hereinafter referred to as "Trip App").
3.ONE PRICE CAMPAIGN PROMOTION PERIOD: The promotion starts on 11 Nov 2024 14:00:00 AEST and ends on 11 Dec 2024,23:59:59 AEDT.
4.ONE PRICE SELLING PERIOD: The first round of promotion starts on 11 Nov 2024 14:00:00 AEDT and ends on 11 Nov 2024 at 23:59:59 AEDT, third round of promotion starts on 29 Nov 2024 14:00:00 AEDT and ends on 29 Nov 2024 23:59:59 AEDT, fourth round of promotion starts on 17 Dec 2024 14:00:00 AEDT and ends on 17 Dec 2024 23:59:59 AEDT and the final round of promotion starts on 26 Dec 2024 14:00:00 AEDT and ends on 23:59:59 AEDT.
TRAVEL PERIOD: Flights departing from 1 Jan 2025 to 31 March 2025.
ELIGIBILITY: Users must have, or sign up for, a Trip.com account to participate in the Promotion.
DETAILS OF THE PROMOTION: The Promotion applies to Sydney to Bangkok and Perth to Bali one-way trip economy class flight tickets (adult tickets only) with the "One Price" promotion tag. These tickets must be for flights that take place within the Travel Period (the "Selected Routes"). During the Promotion Period, a limited number of flight tickets for the Selected Routes will be available at the special price displayed on the App, on a first come first served basis. a discounted rate until stocks last. Under the One Price Deals mechanism, only one passenger can be added per booking. Each person must make a separate booking, but there is no limit on the number of bookings.
GENERAL:
a. The Promotion is available for selected travel dates only.
b. The baggage policy is subject to the airline's policy. Please check the baggage allowance and requirements prior to booking.
c. Prices are correct at time of publication. However, prices and availability are dynamic and may change from time to time. Please confirm availability, prices, and applicable terms and conditions prior to booking.
d. Fares may be subject to strict change, cancellation, refund and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details prior to booking.
e. The promotion cannot be used in conjunction with any other discounts or offers.
LIMITATION OF LIABILITY: To the extent permitted by law:
a. Trip.com will not be liable for any losses, damages, expenses, costs or claims arising out of or relating to this promotion, whether in contract, tort (including negligence), breach of statutory duty or otherwise.
b. Trip.com reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
PROHIBITIONS: Trip.com reserves the right to cancel any bookings of members who engage in fraudulent, disruptive, or abusive behavior or who violate these terms.
CHOICE OF LAW AND FORUM: These terms are governed by the law of Singapore, and the courts of Singapore will have jurisdiction over any dispute. This will not deprive you of any mandatory rights of your home country. Trip.com reserves all rights of final interpretation.
"Global Theme Parks Flash Sale" Terms and Conditions
5.1.These terms and conditions (hereinafter referred to as "T&C") apply to the "Buy 1 Get 1 Free" event being run on the Trip App (as defined below).
5.2.Promoter: Trip.com Travel Singapore Pte. Ltd., a limited liability company with its registered address at 30 Raffles Place, #29-01 Singapore 048622.
5.3.Promotion Period: The Promotion begins on 07 November 2024 and ends on 11 November 2024. Global Theme Parks Buy 1 Get 1 Flash Sale is applicable on 11 November 2024.
5.4.Flash Sale promotion period: The flash sale promotion begins on 11 November 2024 15:00:00 AEST and ends on 11 November 2024 23:59:59 AEST.
5.5.Eligible Member: To participate in this Promotion, you must be a registered user of Trip.com.
5.6.Availability: This Promotion is available on the Australian version of the Trip.com mobile app (version 7.86 or above) (hereinafter referred to as "Trip App").
5.7.Eligible Attractions and Tours Tickets: Global Theme Parks Buy 1 Get 1 FlashSale is applicable to specific tickets type marketed and validated by Global Theme Parks attractions and tours with the " Buy one Get one" promotion tag on 11 November 2024. These tickets must be for attractions and tour ticket that take place within the availability travel Period, including the free ticket.
5.8. Promotion: Eligible Member who has booked two sets of Eligible Global Theme Parks Buy1Get1 Flash Sale Tickets is entitled to a 50% discount. The two sets of Eligible Tickets shall be purchased at the same time and shall have the same entry time. The 50% discount ONLY applies to the base fare and taxes.
5.9. Fare may be subject to strict change, cancellation, refund and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details prior to booking.
5.10. Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
5.11. Trip.com reserves all rights of final interpretation.
eSIM card 50% OFF Flash Sale Terms and Conditions
6.1.These terms and conditions (hereinafter referred to as "T&C") apply to the "eSIM 50% OFF Flash Sale" event being run on the Trip App (as defined below).
6.2.Promoter: Trip.com Travel Singapore Pte. Ltd., a limited liability company with its registered address at 30 Raffles Place, #29-01 Singapore 048622.
6.3.Promotion Period: The Promotion begins on 7 November 2024 and ends on 11 November 2024. eSIM 50% OFF Flash Sale is applicable on 11 November 2024.
6.4.Flash Sale promotion period: The flash sale promotion begins on 11 November 2024 15:00:00 AEST and ends on 11 November 2024 23:59:59 AEST.
6.5.Eligible Member: To participate in this Promotion, you must be a registered user of Trip.com.
6.6.Availability: This Promotion is available on the Australian version of the Trip.com mobile app (version 7.86 or above) (hereinafter referred to as "Trip App").
6.7.Eligible Attractions and Tours Tickets: eSIM 50% OFF FlashSale is applicable to specific tickets type marketed and validated by eSIM product with the " 50% OFF" promotion tag from 11 November 2024 15:00:00 AEST to 11 November 23:59:59 AEST. These tickets must be for attractions and tours ticket that take place within the availability travel Period.
6.8. Promotion: Eligible Member who has booked eSIM 50% OFF Flash Sale product is entitled to a 50% discount. The 50% discount ONLY applies to the base fare and taxes.
6.9. Fare may be subject to strict change, cancellation, refund and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details prior to booking.
6.10. Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com General Terms and Conditions.
6.11. Trip.com reserves all rights of final interpretation.
6.12. Booking Information for eSIM Product:
6.12.1. Booking Confirmation
Once payment is completed, the supplier will let you know as soon as possible if the trip is available. The average booking confirmation time recently is 6 second, with a confirmation rate of 100.0%. The supplier's working hours are 09:00-18:00. If you book outside working hours, the confirmation time may take longer. Please check the payment confirmation email or booking details page for the specific confirmation time.
6.12.2.Conditional Cancellation
If a cancellation request is submitted before 00:00 on the day 10 day(s) before the Expiration date, no fee will be charged for cancellation.If a cancellation request is submitted after 00:00 on the day 10 day(s) before the Expiration date, a fee of 100% will be charged.Cannot be canceled after activationIf a discount is applied, the fee will be calculated as a proportion of the pre-discount price. It will not exceed the amount actually paid.Partial refund not availableIf you need to change the date, please cancel the booking and then rebook.
6.12.3.Renewable
Bookings can be renewed within 60 days after the booking is confirmed.Only renewals of the entire booking are supported (max. 10 renewals permitted).After the renewal, the validity period and data of the renewed plan will be added to the original booking.If any of the related bookings is canceled, none of them can be renewed again.
6.12.4.Valid for 30 days from the booking date, Valid for 1 use(s) only
6.12.5.Change and Cancellation Policies:If a cancellation request is submitted before 00:00 on the day 10 day(s) before the Expiration date, no fee will be charged for cancellation. If a cancellation request is submitted after 00:00 on the day 10 day(s) before the Expiration date, a fee of 100% will be charged. Cannot be canceled after activation.If a discount is applied, the fee will be calculated as a proportion of the pre-discount price. It will not exceed the amount actually paid.
*Partial refund not available
*If you need to change the date, please cancel the booking and then rebook.