Terms and Conditions (ID: AU-17712)
Terms and Conditions — Sichuan Airlines Campaign
PROMOTION: These terms apply to Sichuan Airlines Hot Fares Campaign (the "Promotion")
THESE TERMS: This Promotion is operated by Trip.com Travel Singapore Pte. Ltd., a limited liability company with its address at 30 Raffles Place, #29-01 Singapore 048622 (”Trip.com”). By entering this Promotion, you accept and agree to these terms, our general Terms [&] Conditions: https://pages.trip.com/service-guideline/terms-en-au.html?locale=en-AU&curr=AUD&_gl=1nt9y8f_gcl_au*ODIzMjQ5OTQ5LjE3MDg5Mjg1Nzk. and the decisions of Trip.com.
3.PROMOTION PERIOD: The Promotion starts on 2 June 2025, 00:00:00, AEST and ends on 28 June, 2025, 23:59:59, AEST.
4.ELIGIBILITY: The Promotion is open to residents of Australia. All Trip members: Users must have, or sign up for, a Trip.com account to participate in the Promotion.
4.1 $50 OFF Flight Promo Codes Terms and conditions:
(a). Promotion period: 10 June, 2025, 8:00:00, AEST and ends on 28 June 2025, 23:59:59, AEST. The benefits of this promotion is one-time use per account. Travel Period: 11 June 2025 to 11 November, 2025.
(b). This promo code can only be applied when paying in AUD.
(c). The promo code is only applicable for flights departing from Australia (excl. China) on Sichuan Airlines. It cannot be applied to code-share flights.
(d). The promo code is only available on the Australian version of the Trip.com app.
(e). Enter the promo code to receive a discount of $50 OFF, min spend $300 including tax, excluding the booking fee. The available discounted price under the Flight Promotion is not reserved until payment is complete.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(h). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(i). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com.
4.2 $30 OFF Flight Promo Codes Terms and conditions:
(a). Promotion period: 10 June, 2025, 8:00:00, AEST and ends on 28 June 2025, 23:59:59, AEST. The benefits of this promotion is one-time use per account. Travel Period: 11 June 2025 to 11 November, 2025.
(b). This promo code can only be applied when paying in AUD.
(c). The promo code is only applicable for flights departing from Australia to China (excl. direct flights to Chengdu) on Sichuan Airlines. It cannot be applied to code-share flights.
(d). The promo code is only available on the Australian version of the Trip.com app.
(e). Enter the promo code to receive a discount of $30 OFF, min spend $150 including tax, excluding the booking fee. The available discounted price under the Flight Promotion is not reserved until payment is complete.
(f). Prices are correct at the time of publication and are subject to availability and change. Please see Trip.com to confirm availability, prices, and applicable terms and conditions.
(g). Airlines reserve the right to adjust prices and control seat availability according to sales situation. Final fare based on airline's actual sale price. Seat availability subject to airlines.
(h). Fare may be subject to strict change, cancellation, refund, and endorsement conditions. Conditions and policies may vary. Please refer to the relevant policy for details before booking.
(i). Trip.com reserves the right to suspend any accounts in response to any action that we believe is disrespectful, fraudulent, or in violation of the Trip.com.
5.Trip.com Australia Social Media Contest Terms and Conditions (Instagram)
Updated 7 May 2024
This Social Media Contest Terms and Conditions govern your participation in the contest(s) (“Contest”) organised by Trip.com Travel Singapore Pte. Ltd. (“Trip.com”). By participating in the Contest(s), you (“User”) agree unconditionally and irrevocably to be bound by, and shall be deemed to accept, these Terms and Conditions.
A. Contest and Prize eligibility
To qualify for the Contest, please refer to the specific criteria stated in the contest post on the official social media channels respectively. Participants must fulfil all criteria to be qualified.
Unless otherwise stated, the contest is open to all Australia residents and individuals carrying long-term passes who are over the age of 18.
Social Media platforms include:
(a) Instagram;
Trip.com has absolute discretion in determining the eligibility of any person taking part in the Contest.
Multiple entries are allowed. However, each unique individual will only be entitled to win the Prize once in the Contest. The $500 OFF promo codes is only applicable for Australia departing flights operated by Sichuan Airlines.
Prizes and Winner notification
All prizes are non-exchangeable, non-transferable and may not be exchanged for cash. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without prior notice.
Prizes in the form of flight bookings: All awarded flight vouchers will be directly sent to the winner’s Trip.com account. The winner must provide his/her full name as per NRIC/Passport to Trip.com for verification purposes. If the verification information is inaccurate, Trip.com Australia reserves the right to refuse to redeem the voucher. All vouchers are for personal use only and are not transferable. If any violations are found, Trip.com has the right to pursue the corresponding legal responsibility.
Winner Notification: The winner will be notified by direct message via the relevant Social Media platform or directly via the comment box. Once notified by Trip.com, you are to indicate your acceptance of the prize and provide the requested information within the time period as stated in the notification. Failure to do so will result in forfeiture of the Prize and Trip.com may proceed to select another eligible participant as the winner of the Contest.
Prize Redemption: The winner is to provide his/her full name as per NRIC/Passport and email address for the verification of identity and for the prize redemption.
In the event of a dispute, the winner's entitlement is subject to the sole discretion and final decision of Trip.com. All decisions are final, and no correspondence will be entertained.
6.GENERAL:
a. The cancellation and payment policies of each travel product may vary. Please check the specific policies prior to making the reservation.
b. To the extent permitted by law Trip.com will not be liable for any losses, damages, expenses, costs or claims arising out of or relating to this promotion, whether in contract, tort (including negligence), breach of statutory duty or otherwise.
c. Trip.com reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
d. You may not use multiple email addresses, identities, or devices in an attempt to circumvent the rules. Trip.com reserves the right to cancel any bookings of members who engage in fraudulent, disruptive, or abusive behaviour or who violate these terms.
e. Personal data supplied during the course of this promotion will only be processed as set out in Trip.com's Privacy Statement: https://pages.trip.com/service-guideline/privacy-policy-en-au.html?locale=en-AU&curr=AUD&_gl=1bx3euu_gcl_au*ODIzMjQ5OTQ5LjE3MDg5Mjg1Nzk. These terms are governed by the law of Singapore, and the courts of Singapore will have jurisdiction over any dispute. This will not deprive you of any mandatory rights of your home country.
f. If you have any questions or concerns regarding this activity, please contact us directly at: https://au.trip.com/pages/support/?locale=en-AU&curr=AUD.