Device Details
Trio SIM (Nano, Micro, Mini 3-in-1)
Coverage: Hong Kong & Macau
Operator: CSL
Language: Chinese, English
Activity Details
*Starting from 31 Mar 2020, the redemption center in Hong Kong Airport will be tempory closed until further notice.
Simply plug and play! One card provides mobile data service in Hong Kong & Macau, free csl Wi-Fi and local voice calling in Hong Kong.
- Information
Product name: 5-Day Data Sim for Hong Kong & Macau (3GB)
Coverage :Hong Kong & Macau
- Activation
Simply plug in and use the sim when you arrived*
*If failed after plug-in the SIM, please check the APN setting: Mobile network setting of your device -> Access Point Name (APN) -> Change to "mobile"
Last activation date:Please refer to the label on the package.
csl Wi-Fi
Featuring high speeds, coverage around Hong Kong, csl Wi-Fi Service connects to the Internet when you’re on the move.
Before you login to use csl Wi-Fi service, you need to:
- insert this Prepaid SIM Card into your Wi-Fi enabled handset and get csl Wi-Fi service password by dialing *111# from your handset; and
- set-up your handset – please refer to your handset user guide for instructions.
How to login:
Go to csl Wi-Fi hotspots, and set the Network Name (SSID/ESSID) to "csl".
Launch your internet browser.
Type any valid URL into the address field and you will be redirected to the csl Wi-Fi login page automatically.
Login to the service:
- i) Choose "Discover HK Tourist SIM/Prepaid SIM Cards"
- ii) Enter your mobile number and PIN to login to the service
After login, a new offline window will pop-up to let you terminate the connection. Do not close the offline window. To terminate your csl Wi-Fi session, simply click the "Disconnect" button.
If you have accidentally closed the Disconnect pop-up window, please go to hotspot.cslwifi.com and click "Disconnect" to logout.
Know more about csl Wi-Fi hotspots and coverage: please visit www.cslwifi.com.
csl Wi-Fi service is provided by Hong Kong Telecommunications (HKT) Limited subject to the terms and conditions of csl Wi-Fi service, available at www.cslwifi.com/support/download/Special_Condition_T&C_e.pdf .
IDD0060
How to dial?
- 0060 + Country/ Territory Code + Area Code + Phone Number
Applicable 35 destinations & number types:
- Call to fixed-line & mobile number: Mainland China, Canada, Singapore & USA
- Call to fixed-line: Australia, Austria, Belgium, Cyprus, Czech Republic, Denmark, France, Germany, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mongolia, Netherlands, New Zealand, Norway, Russia, Saudi Arabia, Spain, South Korea, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, Vatican City, Venezuela, Vietnam
IDD 0060 charges (Detail) / IDD001 charges (Detail)
Remarks:
- ^Above IDD 0060 rates do not apply for calls made to telephone numbers with prefixes "4456" in UK and “3451" in Spain.
- 2. If you call back to an incoming IDD call by retrieving the telephone number from the caller number display (eg. From “Answered” or “Missed” call records), this call will be charged at IDD 001 rates, as you are using IDD 001 to make the call.
Roaming Service
China / Macau Roaming Voice call ( Remarks )
- Calling Hong Kong: *108*(Hong Kong Tel. No.)#
- Making local calls in roaming countries / territory: *108*001(Country/Territory Code)(Area Code)(Local Tel. No.)#
- Making calls to other countries / territories: *108*001(Country/Territory Code)(Area Code)(Local Tel. No. in other countries)#
- *After pressing the requisite key string, you’ll receive a message saying ‘Thank you for using our service. The number you’ve dialed is being connected, please wait”. Wait for your phone to ring, and answer it. You will then be connected to the called party.
Data Service Setting
- Mobile / Data network: set APN as ‘mobile’
Account Inquiry, Recharge Bonus & Methods
Account inquiry & Service subscription
- 1. Overseas: Press *109# ,OR
- 2. Go to the website of prepaid.hkcsl.com, Login to “My Account”
Booking Validity
Valid for 60 days from the booking date, Valid for 1 use(s) only
Inclusions
- 5-Day Data Sim for Hong Kong & Macau (3GB mobile data, csl WiFi & Hong Kong Local voice call)
Exclusions
- Top up pass
- Roaming usage
Change & Refund Policies
- Once this product is successfully booked, it cannot be changed or canceled
How to Use It
- Please present your voucher code to receive your SIM at below redemption center within 60-day after purchase.
- One voucher code for 1 SIM
- You may open Trip.com App or enter Trip.com website for more order information by click into Account > All Bookings > Activity Voucher
- Last activation date:Please refer to the label on the package
Important Information
Redemption center
- Airport
1O1O Center Hong Kong Airport
Address: Arrivals Meeters & Greeters Hall, Level 5, Hong Kong International Airport, Lautau Island, New Territories
Business Hours: Monday – Saturday: 07:00-23:00 ; Sunday & Public Holiday: 07:00-23:00
*Starting from 31 Mar 2020, the redemption center in Hong Kong Airport will be tempory closed until further notice.
- Hong Kong Island
1O1O Center Central
Address: Ground Floor, 52-54 Wellington Street, Central, Hong Kong
Redemption Hours: Monday – Sunday: 12:00 – 20:00
csl shop Causeway Bay
Address: Shop 1 & 2 G/F, 1/F & 2/F, No. 22 Yee Wo Street, Causeway Bay, Hong Kong
Redemption Hours: Monday – Sunday: 12:00 – 20:00
- Kowloon
i.OT by HKT Concept Store, Tsim Sha Tsui
Address: Shop 2001A, Level 2, ELEMENTS, 1 Austin Road West, Tsim Sha Tsui, Kowloon
Redemption Hours: Monday – Sunday: 12:00 – 20:00
1O1O center Tsim Sha Tsui
Address: Shop 2001A, Level 2, ELEMENTS, 1 Austin Road West, Tsim Sha Tsui, Kowloon
Redemption Hours: Monday – Sunday: 12:00 – 20:00
csl shop Mongkok
Address: Shop 8, G/F & 1/F, Sun Kong House, 2J - Q Sai Yeung Choi Street South, Mongkok, Kowloon
Redemption Hours: Monday – Sunday: 12:00 – 20:00
csl shop Diamond Hill
Address: Shop 246, Level 2, Plaza Hollywood, Diamond Hill, Kowloon
Redemption Hours: Monday – Sunday: 12:00 – 20:00
- New Territories
csl shop Tsuen Wan
Address: Shop 6 on G/F & Cockloft, Kwong Fat Building, Nos. 260-276 Sha Tsui Road, Tsuen Wan, New Territories
Redemption Hours: Monday – Sunday: 12:00 – 20:00
1O1O center Sha Tin
Address: Shop 616, Level 6, New Town Plaza Phase I, Shatin, New Territories
Redemption Hours: Monday – Sunday: 12:00 – 20:00
csl shop Fanling
Address: Shop 46, Level 2, Fanling Town Center, Fanling, New Territories
Redemption Hours: Monday – Sunday: 12:00 – 20:00
csl shop Fanling
Address: Shop M-10 on MTR level of V City, Tuen Mun, New Territories
Redemption Hours: Monday – Sunday: 12:00 – 20:00
Please Note:Tsim Sha Tsui branch will be closed since Feb 14, 2020; The opening hours of Airport branch will be changed into 07:00 - 20:30 during Feb 17- Mar 31, 2020