Pick-up Address
Drop-off Point
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Traffic Flow Limit: Unlimited 4G data
Equipment List: Pocket WiFi device, data cable, equipment case
Network Coverage: USA (Guam, Saipan excluded) & Canada & Mexico
Equipment Size: Macaroon 85mm*20.6mm
Max. No. of Connected Devices: 5 devices
Battery Life: 8-12 hours
Inclusions
- Rental price = daily price × travel days × number of units
- Deposit: onsite payment of HKD 500 by cash, WeChat, Alipay, credit/debit card
- Duration of use: calculated from the pickup day to the drop-off day
Exclusions
- If the WiFi device is not returned, the full deposit will be lost. If any device accessories are not returned, a fee will be deducted according to the standard rate at the service counter
Deposit Details
Deposit to be paid onsite: HKD 500 per Electronic device. Deposits must be paid by Credit/debit card,Cash,Alipay,WeChat Pay and will be returned by same method as the original payment.
Change & Refund Policies
- Cancellations made at or before 00:00 at least 1 day before the date of use will incur a cancellation fee of 25%
- Cancellations made after 00:00 at least 1 day before the date of use will incur a cancellation fee of 50%
- Partial cancellation of this booking is not permitted
- If you need to change your booking, please cancel and rebook
- Trip.com only provides the booking service for this travel product. The specific cancellation policies are strictly in accordance with the supplier's standards. Please read carefully before booking
How to Use It
- Please use the booking phone number to collect the device. You may choose the pickup point when booking
- [Pickup and Drop-off Locations]
- Hong Kong International Airport T1 5F International Arrival Hall Zone A Counter A08; 24 hours a day from Monday to Sunday
- [Deposit Payment]
- The deposit for the equipment (HKD 500 per device) must be paid onsite
- Deposit payment methods are as follows:
- Cash payment of HKD 500 per device, returned in cash when returning the device
- Debit card (UnionPay, Visa, Mastercard) payment of HKD 500 per device, returned to your card in 10-15 working days after returning the device
- Credit card pre-authorization of HKD 500 per device, released 45 natural days after returning the device
- Alipay/WeChat payment of HKD 500 per device, returned to your Alipay/WeChat account in 2-5 days after returning the device
- [Attention]
- Please note that pickup and drop-off days are inclusive in the booking period; any extra days will be charged at the original retail price
- If the WiFi device is not returned, the full deposit will be lost. If any device accessories are not returned, a fee will be deducted according to the standard rate at the service counter
Important Information
- The device is a lithium battery. If you are taking a flight, it must be placed in carry-on luggage and cannot be placed in check-in luggage
- If you cannot return the device in time due to flight delay/cancellation or other reasons beyond your control, please call Trip.com customer service
