Japan | 5G eSIM | Day Pass/Total Package | 24H Billing | 1-30 days | QR code
Coverage: Japan
Carrier: KDDI/SOFTBANK
Before the eSIM is activated, the same device can be deleted and reinstalled up to 10 times; once activated, it cannot be reinstalled on another device.
[eSIM IP Address]
The eSIM automatically switches IP addresses based on the applications you use to provide a better network service.
· When you use applications from Mainland China, the system will automatically assign a Hong Kong IP address.
· When you use applications from outside Mainland China, the system will automatically assign a Singapore IP address.
[TikTok Compatibility Notice]
The service provider has optimized the compatibility with TikTok, but cannot guarantee that the app will work properly on all devices. To ensure the best experience, it is recommended to use devices that support the latest technology. Refund requests due to device compatibility issues may not be accepted.
*If you encounter login issues on iOS devices, it is recommended that you update your device to the latest version and reinstall the TikTok app. If the problem persists, you can try logging into the TikTok official website via a mobile browser, and then return to the app to continue using it.
Please note: The service provider may adjust the support strategy for TikTok at any time based on actual conditions. Please pay attention to subsequent notifications for details.
[Phone Compatibility]
1.Your device supports eSIM function
Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM.
2. The phone is not a network-locked phone
Query Method: Check with your Telecom Operator to see if your device is open for all network bands
* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally.
[Set up eSIM]
eSIM can only be installed when there is an internet connection, so it is recommended to install eSIM 6-12 hours before your departure, and Some eSIMs may need to be activated upon arrival at the destination.
[Enable Data Roaming]
Please make sure that the "Data Roaming" option for the eSIM is enabled.
[Maintaining the Principle of Fair Internet Usage]
To maintain the quality of internet connectivity and the Fair Usage Policy (FUP), telecom companies worldwide may impose data limits on customers who use large amounts of internet traffic in a short period, which may lead to internet access failure or slower speeds. To ensure you can maintain a stable connection, please try to avoid activities that consume a large amount of data, such as prolonged video streaming/downloading, software updates, sharing the internet (hotspot) with others, or other high-data usage activities.
FAQ
How do I find out if my phone supports eSIMs?
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Where can I find the EID and IMEI on my phone?
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.