HomeAustraliaWi-Fi & SIM cardsAustralia, New Zealand|eSIM eSIM | 4G/5G Data Plans | Pick Your Days (1-30 Days) | QR Code | No Contract, Use Immediately
Australia, New Zealand|eSIM eSIM | 4G/5G Data Plans | Pick Your Days (1-30 Days) | QR Code | No Contract, Use Immediately

Australia, New Zealand|eSIM eSIM | 4G/5G Data Plans | Pick Your Days (1-30 Days) | QR Code | No Contract, Use Immediately

4.3/5
Average
(31 reviews)
300+ booked
From
AU$ 0.00
Sold out
Device info

• Network&Operator: Australia Optus / New Zealand Spark

• Supports 5G priority/4G high-speed seamless switching

• Supports multiple installations, The eSIM can be deleted and reinstalled on the same device if needed.

Validity period
Valid for 90 days from the booking date, Valid for 1 use(s) only
What's included
Cellular data and hotspot sharing
Calls and SMS
How to use
If you encounter any problems during installation and use, please email the order number and problem description to reservation@triproaming.com for inquiry.
 
[Install eSIM]
Check that the device supports the eSIM function: enter *#06# on the dial screen. If EID is displayed, it means that eSIM is supported; if not, eSIM cannot be used.
 
▶ In-app Installation for iOS (Android not supported for this method)
• Go to the Trip.com APP order page and tap "Install"
 
▶ Scan QR Code to install
• iOS: Settings → Cellular → Add eSIM
• Samsung: Settings → Connections → SIM manager → Add eSIM
• Google: Settings → Network & internet → SIMs → Add eSIM
 
If you cannot scan the code, you can manually enter the SM-DP +Address and Activation Code in the order voucher to "Install"
 
[Using eSIM]
Tag your eSIM mobile network plan with Trip for easy identification.
1. Turn off the mobile data of the original SIM card, confirm that the eSIM is enabled, and set it as the default mobile data
2. Enable the data roaming function of the eSIM
3. If you cannot connect, please manually set the APN and restart the phone (see below for details)
 
[APN settings]
In most cases, the APN will be set automatically. If you cannot access the Internet, please refer to the order voucher page to manually set it:
• iOS: Settings → Cellular → [eSIM] → Cellular Data Network
• Samsung: Settings → Connections → Mobile network → Access Point Names → Add and Save
• Google: Settings → Network & Internet → SIMs → Access Point Names → Add and Save
 
[Check remaining usage]
Data usage may be delayed
https://search.triproaming.com/YDC1l76813
 
[Customer support]
WhatsApp: +852 5196 1035
LINE: @137hzlme
Change & cancellation policies
If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
Important note

[eSIM installation and reset instructions]

• If an error message appears when scanning the QR Code, please first confirm whether the eSIM has been successfully added in "Settings → Cellular Network" on the device.

• If you install it before arriving at destination, you may see a message such as "Activating" or "Unable to activate eSIM". Do not delete it. You can temporarily turn off eSIM and turn it on again after arriving.


[eSIM activation reminder]

The eSIM will be automatically activated after you arrive at destination and complete the installation. If you purchase a plan that covers multiple countries, please do not install it in any supported country in advance to avoid premature activation and affecting the validity period and rights.


[Network and connection precautions]

Signal quality may be affected by factors such as location, terrain, building shielding, number of users and weather. Actual connection conditions depend on the coverage of local operators. When 5G is not available, the device will automatically connect to 4G/LTE.

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FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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