China 4G/5G eSIM 1-30 days High-speed data daily package/data package Number of days optional (natural days) QR code
1. Applicable areas: China
2. Network operator: China Mobile
3. The eSIM QR code is valid for 30 days from the date of purchase. After activation, time will be calculated according to Beijing time (GMT+8) on natural days.
4. Hotspot sharing: supported
5. [Internet-only eSIM] does not support voice calls, SMS or other recharges; Google map, Facebook, Twitter, Instagram and LINE can be used.
This product uses international roaming IP, and some apps may not be available due to IP location (ex: tiktok/Douyin/Alipay/Amap/Meituan/Mini Program...etc).
6. A QRcode can only be scanned once with a mobile phone. It cannot be replaced after binding. Once scanned and bound to a mobile phone, it cannot be refunded.
7. If the eSIM plan is not fully used or the plan is deleted without the judgment of customer service staff, reissue and refund will not be possible.
8. The versions of mobile phones vary from country to country. Please ensure that your mobile phone supports the eSIM function before purchasing. If the order is canceled due to incompatibility of the device, no refund will be given.
9. Not applicable in Xinjiang, Tibet, Guangdong, Shenzhen, Shanghai, Sichuan, Chengdu, and Chongqing due to poor signal quality.
10. In order to maintain the quality of Internet connections and the principle of fair use, telecommunications companies around the world sometimes implement traffic control for customers who use a large amount of Internet traffic in a short period of time, which may result in the inability to access the Internet or reduce the Internet speed. In order to ensure that For normal use, please try to avoid watching videos for a long time or updating software and other tools that consume a lot of data.
APN: cmhk
FAQ:
1. Why is there no path to "add cellular number"/"join mobile network plan"/"join mobile service plan"?
Answer: Please confirm whether the mobile phone/device supports the eSIM function.
Inquiry method: Dial the phone interface and dial *#06#. Generally, if there is an EID, it means eSIM is supported. Unable to use eSIM without EID
2. Why can’t I join eSIM?
If the phone is a card lock machine, it cannot be used. Query method: Confirm with the operator whether the device has locked SIM card.
Please check if there is a description file for iPhone
If there is a description file, please delete the description file (check the steps: Settings -> General -> Device Management, pull it to the bottom, if there is no description file, it means it is normal) to avoid being unable to use it smoothly.
3. How is the eSIM package timed?
Answer: After arriving at the destination, eSIM will be activated when the eSIM package generates traffic and the number of days will start to be calculated based on the natural day of East Eighth District (UTC+8).
Please install and start it while connected to the Internet after arriving at the destination. If installed in a non-destination country/region, the eSIM will become invalid or the usage time will be calculated in advance.
4. What should I do if there is still no network after arriving at the destination and turning on eSIM?
Answer: Please ensure that eSIM data roaming is turned on and check whether the eSIM APN is correct.
5. Is it possible to end the eSIM package early?
A: Yes, just remove the eSIM.
6. Can eSIM be installed multiple times? Can I change my phone?
Answer: A QRcode can only be scanned once with one mobile phone. After scanning, the mobile phone is bound and cannot be transferred to other mobile phones. After the product is bound, it cannot be reissued or refunded. If you are prompted to contact the telecommunications provider or other prompts, please turn off the phone and try again. Open or contact customer service personnel for assistance.
7. After receiving the eSIM, how many days do I need to use it?
Answer: It needs to be activated within 30 days. If it is not activated within 30 days, the eSIM will expire.
8. Is it possible to share hotspots?
Answer: Hotspot sharing: only supports one device, and due to the model, it is not guaranteed that all devices can be shared.
9. How should I contact you if you encounter any problems with use?
Answer: LINE customer service: @281nacaf (The customer service hours of this store are:10:00-22:30)
If it cannot be used when you arrive at your destination, please contact line customer service. After-sales service cannot be handled after returning to your country.
FAQ
How do I find out if my phone supports eSIMs?
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Where can I find the EID and IMEI on my phone?
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.