Product ID: 71338529

[Used in many regions in Asia] 4G/5G | eSIM | China Mobile CMLink | 8-30 days available | Order now | Hotspot support | QR Code

4.0/5

Average

(9 reviews)

200+ booked

Use anytime during validity

Book now for today

Booking confirmation

Conditional cancellation

From

AU$ 13.41

Select package

Device info

Device configuration instructions

1. Hotspot sharing: supported

2. According to the latest policies of Hong Kong/Taiwan, China, the SIM card must complete real-name registration before use in Hong Kong/Taiwan. Please use the link to complete real-name authentication before traveling: https:// global.cmlink.com/store/realname?1 T=cn

3. Avoid starting the traffic deduction in advance. Therefore, it is recommended to install and activate eSIM after arriving at the destination.

4. After activation, the number of days in the package is calculated based on the cumulative total of 24 hours.

5. eSIM is valid for 180 days from the date of purchase

6. Internet-only eSIM: does not support voice calls, text messages or other recharges; can use Google Maps, Facebook, Twitter, Instagram, LINE and WhatsApp, etc.

7. The versions of mobile phones vary from country to country. Please confirm that your mobile phone supports the eSIM function before purchasing. If you cancel the order due to device incompatibility, there will be no refunds (contract phones and locked phones do not currently support the installation and use of eSIM).

8. A QR code can be downloaded up to 10 times. Each eSIM can only correspond to one mobile phone terminal. After the installation and binding are successful, the device cannot be changed. If the device is changed, a new eSIM needs to be purchased.

9, If you meet the slow network speed, can not be used, etc. can contact us to deal with the problem, e-mail account: internet-hvgroup@hvgroup.com.cn

China Beijing time zone UTC+8 Troubleshooting time: 9:00-23:30

Signal coverage

Mainland China, Macau China, Taiwan China, Hong Kong China, Japan, Khmer, Malaysia, Vietnam, Indonesia, Singapore, Thailand, South Korea, Philippines, Laos

Product details

[announcement]

Real-name registration of Internet access cards has been implemented. Real-name registration is required for use in Hong Kong, China and Taiwan, China

Real-name authentication website: https://global.cmlink.com/store/realname?1T=cn

About identity documents

a. Passport (excluding Hong Kong SAR passport and British National (Overseas) passport)

b.Hong Kong and Macau Pass

c.Hong Kong Identity Card

d. Macao ID card

Real-name authentication result notification

After successfully completing the registration, we will send a text message or email notification to the user.

If the real-name verification fails, you will be notified via SMS or email.

If you have not received any confirmation of successful registration, you can contact customer service directly for further inquiries.

To check your order packages and package usage, please log in to https://global.cmlink.com/en/login and follow the prompts to register using your email or mobile phone number.

Support: ChatGPT, Naver Map, KakaoMap, Papago, Melon, Melon Ticket, Global Interpark, TikTok (supported in some countries, the use of TikTok is restricted by the APP service provider, and requests for refunds due to restricted access to TikTok will not be accepted)

Show less

Validity period

Valid for 180 days from the booking date, Valid for 1 use(s) only

What's included

eSIM+package data

How to use

How to install eSlM on the mobile phone?

Note: Do not interrupt the installation process. Before installation, please ensure that the device's Internet connection remains stable.

Follow the following process and scan the QR code to install

1. After placing the order, the system will send the QR code for downloading the eSIM to your travel order after your purchase. Follow the following process and scan the QR code to install and activate

Go to Settings on your mobile device - Mobile Network/Mobile Network - Select Add Mobile Network Plan/Mobile Network Scan the QR code - After the download is complete, make some basic settings and you can start using it. .

*If you cannot scan the code, you can enter the "SM-DP+ address and activation code" in the order voucher to install

(The display name and steps will be slightly different due to different mobile phones and system versions) Setting up the Internet

How to set up the Internet

Large Some mobile phones do not need to be set up.

1. Activate eSIM and turn on data roaming to access the Internet.

2. If you still cannot access the Internet after turning on data roaming, please restart the phone and turn on airplane mode.

3. If you cannot access the Internet after restarting the phone, please select a network or set it manually. APN

Network operator/APN list:

Hong Kong, China: CMHK

Mainland China: CMCC

Macau, China: CTM

Taiwan, China: Chunghwa

Japan: KDDI/Softbank

Vietnam: Vinaphone/Mobifone/Viettel

Thailand: RealFuture (Truemove)

Korea: KT/SK

Laos: LTC

Singapore: Singtel

Philippines: Smart/Globe

Khmer: CamGSM/Smart (Hello)

Above APN: cmhk

Malaysia: Maxis/Celcom/Digi APN: cmhk/cmlink/ibox .tim.it/wap.tim.it

Indonesia: XL (Excelcom)/Indosat/Telkomsel APN:cmhk cmlink/internet.proximus.be

Change & cancellation policies

If a cancellation request is submitted before 00:00, 1 day(s) prior to the expiration date, no cancellation fee will be charged.

If a cancellation request is submitted after 00:00 1 day(s) before the expiration date, a fee of 100% will be charged.

Cancellation is not allowed once the product is activated.

If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.

Partial refund is not available.

Important note

1. How to download and use eSIM after purchasing it?

After your purchase, the system will send the QR code for downloading the eSIM to the email address of your order.

2. What should I do if I don't receive the email for downloading the QR code?

If you do not receive it, please contact online customer service or send an email tointernet-hvgroup@hvgroup.com.cn , resend the eSIM QR code.

3.Can I download the eSIM profile on different devices?

No, an eSIM profile can only be downloaded to one device.

4.Why can't I “Join a Mobile Plan” after scanning the eSIM QR code on my device?

Please make sure your device is connected to WiFi and try again.

5.How to switch data to eSIM?

Please check whether the cellular plan is turned on and select "Cellular Network - Cellular Plan - Enable this plan". If you still have questions, please contact Customer Service.

6.How to check ICCID?

If the cellular number is turned on, you can check the ICCID in "General - About this device - eSIM".

7. I have successfully activated the eSIM service, but the applicable device cannot connect to the mobile network. What should I do?

Please shut down and restart your device and update the iOS version before trying again.

8. eSIM cannot share hotspot

Due to issues with different mobile terminal versions, if the eSIM can be used normally but cannot share the hotspot, please follow the instructions below to try to see if it can be restored:

1) Is the phone under contract or locked?

2) Is VPN turned off?

3) Is data roaming enabled?

4) Whether to set the eSIM as the primary number

5) Is the phone updated to the latest iOS version (iOS13.6)?

6) Please use a physical card to access the Internet, turn on the mobile phone hotspot sharing function (make sure the hotspot is available), then do not turn off the hotspot, and then switch the phone to eSIM to access the Internet. Please try several times and turn the machine on and off.

7) If the above problems have been eliminated, please contact online customer service

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

Local recommendations

Popular Wi-Fi & SIM cards

Popular Transport

[Official Ticket] Keisei Skyliner Narita Airport Express Ticket|[Official Ticket] Tokyo Subway Tickert 24/48/72 Hour Ticket (Tokyo Metro + Toei Subway)|[Official Ticket] [Discount Option] Keisei Skyliner Narita Airport Express Ticket + Tokyo Metro Subway 24/48/72-hour Ticket|Limousine Bus, available for departure from Narita Airport/Haneda Airport/city stations|Tokyo Limousine Bus (Departs from Narita Airport to various stations in the city)|Japan Bus Ticket Shinjuku to Kawaguchiko Yamanakako Fuji-Q Highland Gotemba Airport Line Bus Ticket Scan QR code to get on board without redemption|[Official Ticket] JR EAST PASS (Tohoku Area) Electronic Ticket|Japan bus Ticket Tokyo to Mt. Fuji Station Kawaguchiko Fujikyu Round-trip bus Ticket|Tokyo Sky Hop Bus hop-on hop-off bus tour ticket|Direct one-way express bus ticket: Tokyo to Kawaguchiko|[Overnight Bus] Kyoto to Yokohama · Shinjuku/Tokyo (4-row standard seat)|Japan Transportation Tokyo to Osaka Kyoto Transportation Two-way One-way Ticket High-speed Night Bus Four-row Bus Ticket|one-way transfer from Narita Airport to Tokyo 23 Areas|[Limited Time Offer] Limousine bus Haneda Airport to/from Shinjuku and Ikebukuro Area (Late Night and Morning departure time)|Tokyo BRT 1-day Pass|Mount Fuji Panoramic Tour from Tokyo | Optional Visits to Popular Parks, Oshino Hakkai, Lawson at Higashikawa Clock Shop, Lake Kawaguchi & Lake Yamanaka | Departing from Tokyo|Tokyo Monorail Haneda Airport round-trip to Hamamatsucho one-way ticket (direct from Tokyo city center to Haneda Airport)|Haneda Airport & Limousine Bus Ticket (one-way/round-trip) + Tokyo Subway (24/48/72-hour Pass) Combo Ticket|Japan Airport Tokyo City Direct bus Ticket E-Ticket 30-day Free Reservation|[Official Ticket] [Yuri Seagull Enjoy Pass] Yurikamome One-day/24-hour Pass

Popular Travel services

[Official Ticket] Keisei Skyliner Narita Airport Express Ticket|[Official Ticket] Tokyo Subway Tickert 24/48/72 Hour Ticket (Tokyo Metro + Toei Subway)|[Official Ticket] [Discount Option] Keisei Skyliner Narita Airport Express Ticket + Tokyo Metro Subway 24/48/72-hour Ticket|Limousine Bus, available for departure from Narita Airport/Haneda Airport/city stations|Tokyo Limousine Bus (Departs from Narita Airport to various stations in the city)|[Official Ticket] JR EAST PASS (Tohoku Area) Electronic Ticket|Official ticket: JR Tokyo Wide Area Pass (electronic redemption voucher, redeemable from 8/21)|[Limited Time Offer] Limousine bus Haneda Airport to/from Shinjuku and Ikebukuro Area (Late Night and Morning departure time)|Tokyo Pokémon Café Reservation Service|[Official Ticket] [Yuri Seagull Enjoy Pass] Yurikamome One-day/24-hour Pass|Tokyo · Sensō-ji: Step into History with a Kimono – Sensō-ji Kimono Photo Experience|Tokyo · Ningyocho: Experience Japan's proud national treasure - traditional maki-e craftsmanship + enjoy inari sushi and ningyo-yaki|Tokyo City Pass 3-day Pass + teamLab Planets TOKYO DMM Digital Art Exhibition|Enjoy Japan Food Pass - Have Fun Japan Food Pass - 1 Week Free Pass|Haneda Airport & Limousine Bus Ticket (one-way/round-trip) + Tokyo Subway (24/48/72-hour Pass) Combo Ticket|Tokyo City Pass 2-day Ticket|Tokyo City Pass 3-day Ticket|Tokyo City Pass 1-day Ticket|Tokyo · Asakusa: Shamisen live performance + izakaya culture experience|Have Fun in Tokyo Pass - 1 Week Free Pass

Featured travel destinations

Popular destinations

Trip.com Picks

Popular Hong Kong Tours

Best Hong Kong Experiences

Explore More

Popular Activities

Hong Kong Golden Bauhinia + Avenue of Stars + Victoria Harbour Boat Tour Through Four Sea Arches in Sai Kung, Hong Kong Geopark 6-Hour Private Hong Kong Layover Tour 4-Hour Private Hong Kong Layover Tour Hong Kong Half-Day Tour: Includes Peak Tram, Observation Deck Priority Boarding, and Hong Kong-Style Afternoon Tea

Hong Kong Travel Essentials Hong Kong Restaurant Discounts Hong Kong Group Tours Hong Kong Photoshoot Guangzhou Spa & Massage Singapore Travel Essentials Japan SIM Card Vietnam Activities Shenzhen Spa & Massage Full-Day Mutianyu Great Wall Bus Tour with 5 Hours at the Site Tiananmen Square, Forbidden City & Treasure Museum Small Group Tour Mutianyu Great Wall Round-trip by ZANBUS with Tickets, Daily Departure 8/9/10 AM Mutianyu Great Wall + Summer Palace 1-day tour Return ends at Bird's Nest Beijing Forbidden City Ticket Booking