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Reviews/Trip Moments

Reviews: Hokkaido Nature Tour: Zoo, Flower Fields & Blue Pond
Guest User2025-12-13
This trip was fantastic. First, our tour guide, Xiaoyu, was incredibly patient, helping every tourist who needed assistance. Throughout the trip, she tirelessly shared many interesting local history and cultural stories, which I, as a tourist, listened to attentively and found very helpful and informative. She also patiently guided us through the meeting points and ensured safety, providing excellent service. Second, the driver's skills were superb. Despite the challenging driving conditions in the icy and snowy conditions, he still managed to get everyone to our destination safely and on time. Thank you both for your hard work; the entire trip was excellent, and I would definitely choose Xiaoyu again next time.
Reviews: Hokkaido Winter Classic 1-day Tour: Asahiyama Zoo + Shirahige Waterfall + Shirogane Blue Pond (Aoiike) + Forest Elf Terrace
Guest User2025-12-18
The animals at Asahikawa Zoo were very close to humans, which was a good experience. The Forest Elf Terrace was beautiful, but our tour guide, Xiaoyu, provided very poor service. The parking lot for the Forest Elf Terrace was huge, and the cars were parked very far apart. After getting off the bus, she didn't wait for all the passengers behind to get off before leading the group out, causing us to search for the exit for over 10 minutes. The entire tour was only allotted half an hour, and it took her more than ten minutes just to get from the parking lot to the exit. When we returned, we couldn't find our car and called to say we were late. Her attitude was extremely rude; it felt like she was in a hurry to leave work, didn't want to be delayed, and didn't want to guide us. Her service level needs improvement. Before we got off the bus, she asked everyone to give her a five-star review, which made us feel uncomfortable.
Reviews: Hokkaido, Japan Winter Asahiyama Zoo + Four Seasons Hill + Forest Elf Terrace one-day tour
Guest User2025-12-20
Had an absolute ripper of a day on the Hokkaido tour! Everything ran smoothly from start to finish, and we managed to tick off all the spots on the itinerary – including the Ningle Terrace in Furano. The weather was perfect, which made the whole experience even better. Big shout-out to Tenzo, our tour guide – what a legend! He was incredibly organised, sent clear instructions the day before about where to meet and what time. Throughout the day, he shared heaps of handy tips and local insights. He definitely knows his craft inside out. On top of that, Tenzo took some stunning photos during the snowmobile rides and shared with everyone in the group – seriously good shots! He kept the vibe friendly and relaxed, and his communication was spot-on the whole way through. If you’re thinking about doing a Hokkaido day tour, I can’t recommend Tenzo enough. Knowledgeable, professional, and just a top bloke. Cheers for an awesome day!
Reviews: [Official Ticket] JR PASS Hokkaido Rail Pass (electronic exchange voucher)
Guest User2025-07-22
Hokkaido travel is necessary, only ticket exchange in Hokkaido. I changed at Hakodate Station. Like other PASSs, I went to the counter to change tickets and then rowed seats. The entire Hokkaido trip basically does not have to pay extra. Unfortunately, Hokkaido only has a special emergency line. It is very noisy and swaying. It is delayed at every turn. The Chinese may not be used to it at first. .
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