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Reviews/Trip Moments

Reviews: [Late Departure] Hokkaido Biei Best 5 Photo Spots Magical Winter Day Tour
Guest User2026-03-06
There was a Korean guide, and communication was possible in both Japanese and English, so it was a great tour. It was a bit disappointing that the tour was mainly conducted through photo shoots, but I was satisfied that I was able to see all the attractions in a short period of time. It was a bit disappointing that the tour was too short, as some experience time was needed, but it was a very satisfying tour. I recommend it~~
Reviews: Hokkaido + Asahiyama Zoo + Ningle Terrace + Shirogane Blue Pond (Aoiike) + Shirahige Waterfall 1-day tour
Guest User2025-12-13
This trip was fantastic. First, our tour guide, Xiaoyu, was incredibly patient, helping every tourist who needed assistance. Throughout the trip, she tirelessly shared many interesting local history and cultural stories, which I, as a tourist, listened to attentively and found very helpful and informative. She also patiently guided us through the meeting points and ensured safety, providing excellent service. Second, the driver's skills were superb. Despite the challenging driving conditions in the icy and snowy conditions, he still managed to get everyone to our destination safely and on time. Thank you both for your hard work; the entire trip was excellent, and I would definitely choose Xiaoyu again next time.
Reviews: Hokkaido Winter Classic 1-day Tour: Asahiyama Zoo + Shirahige Waterfall + Shirogane Blue Pond (Aoiike) + Forest Elf Terrace
Guest User2026-01-20
The itinerary was well-planned, and our tour guide, Bingbing, was incredibly kind. At the Asahikawa Zoo stop, she personally led us to the penguin parade area, where we found a great viewing spot. Along the way, she also recommended other attractions and local delicacies. The weather was fantastic today, and we visited all the attractions, plus the tour guide gave us 5 to 10 minutes more time than usual. We enjoyed local cuisine and bought some souvenirs we liked. So happy! 😃
Reviews: Hokkaido Asahiyama Zoo + Christmas Tree + Blue Pond + Shirahige Falls 1-day tour, Zoo admission ticket Included
Guest User2026-01-12
We had a wonderful day trip! We booked a day in advance through the Trip.com mobile app, and although we weren't departing from Sapporo, thanks to excellent communication and understanding, we were able to join the group at Asahiyama Zoo on time. Our guide, Sophia, was incredibly attentive, communicating in Japanese, English, and Mandarin to ensure everyone understood the itinerary. We had ample time to explore and take photos at each attraction. One pleasant surprise was the unexpected opportunity to see the Biei Christmas tree up close, something we had originally planned to only view from the bus. Thanks to Sophia and the driver's on-site assessment, the entire group was able to get off the bus for photos! Speaking of the driver, he could also communicate with us in Japanese and Mandarin. Since our hotel was located in Asahikawa and we weren't returning to Sapporo by tour bus, the guide and driver even checked the public bus schedules after New Year's Day to understand any special changes and arrangements. Their meticulous and patient service made our experience even more enriching. At Blue Pond and Shirahige Falls, Sophia's explanations gave us a deeper understanding of these beautiful places. Heartfelt thanks to Trip.com for the arrangements, and to Gogoday for the day trip that added such unforgettable moments to our Hokkaido trip! 😄🙏
Reviews: 1-day tour to Hokkaido Forest Elf Terrace + Asahiyama Zoo + Shirahige Waterfall + Shirogane Blue Pond (Aoiike)
Guest User2026-02-18
Bingbing, our tour guide, gave excellent explanations and recommended delicious food at every attraction along the way. The accompanying Chinese driver was also very steady, and I didn't feel carsick even on the many mountain roads.
Reviews: Hokkaido Asahiyama Zoo & Forest Terrace & Shirahige Waterfall & Shirogane Blue Pond (Aoiike) 1-day tour
Guest User2025-12-11
The scenery was absolutely stunning after the snowfall, with beautiful views all along the way. The zoo was fantastic, especially the Emperor Penguins. There's a penguin walking show after December 12th, but you can already get quite close inside the zoo. All the animals can be observed up close. With only two hours, I recommend taking the middle path down, then exploring the predators on the right, and finally the polar animals on the left, following an S-shaped route. The Lonely Tree offers views from the vehicle, and the Whitebeard Waterfall and Green Pool are absolutely gorgeous. Walking along the path, with the glacier water and the surrounding scenery, felt like stepping into a fairyland. Finally, head to the terrace, which is itself a world-class ski resort. The terrace is filled with exquisite handicrafts, but it gets quite crowded, making it difficult to take photos. The itinerary is tight, so buy plenty of food for the car. If it's snowing, definitely wear crampons, as it's easy to slip and fall when walking from the parking lot to the terrace. Don't be late, as it will delay the entire trip and significantly impact your return journey, as road conditions are not ideal and traffic jams or closures are common.
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