The jump is awesome. It’s not very far from city. Bus transfer available if you stay in hotels in cairns. Pick-up time slot is very early. Better give them a call to make sure your pick-up. The pricing is reasonable. The staff are very friendly and enthusiastic. I believe everyone will have good experience there. The only thing you need to watch out is their go pro. You can’t use your own action cam or phone while jumping. And there’s no guarantee you can take good videos using their go pro. And there’s no preview before you purchase them.